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UMD Distance Education Think Tank -- August 17, 2004

Synthesis of input from participants

 

Prepared by Barbara Johnson, Jennifer Frahm, and Helen Mongan-Rallis. Working Draft last revised September 15, 2004

 

This document represents a synthesis of the results of the Think Tank that met on August 17th, 2004. Material obtained here was obtained through a combination of small group discussions and large group sharing. Small groups provided material through one of the group members taking notes on a computer and submitting these to the Think Tank coordination group. Large group input was obtained by notes being taken on the computer during the session and projected to the large group on the screen (so that all participants could see what was being recorded and provide suggestions on the wording of what was recorded). Following the Think Tank, the Think Tank Coordination Group were provided with a copy of all the written materials that were gathered. The group met to discuss the results and give input on how best to analyze and synthesize these. Barbara Johnson, Jennifer Frahm, and Helen Mongan-Rallis then met to develop the written synthesis that is provided below. Responses to each question have been organized into categories. As far as possible the actual words of participants have been used and every effort made to keep the integrity of individualsÕ original meaning.

 

What is Distance Education?

 

Distance education means different things to different people. Even the name may be a misnomer because the audience may be on campus students (who are thus not at a distance but who are taking a course through an online format). What emerged in the Think Tank discussion in response to the question, ÒWhat is distance educationÓ was the following:

  1. that definitions of DE are based in part on the role of the person using DE and on the teaching approaches & beliefs of the instructor. For example, administrators may define it in terms of how students are registered for the course, or distance from campus. Instructors who teach in a more traditional, lecture mode, may see it as a means of delivering content from instructor to students. Instructors who follow a more constructivist approach may see it more as a means of creating a virtual community of co-learners. Students may define it in terms of classes that can be taken anywhere, anytime, rather than in a real time, face-to-face format.
  2. It would be unwise for us to come up with one definition because Òone size does not fit all.Ó  What will be more helpful is to develop a framework that identifies different definitions and implications of each for the different players.
  3. It is important for all involved in DE to be aware of the different definitions to avoid the pitfall of thinking that we are all following the same approach for the same reason.

 

The key factors that participants shared in defining DE were as follows. These have been organized into categories on which different definitions can be based. Items raised in the Think Tank in many cases are relevant in more than one category and thus appear more than once.

 

Definitions based on:

  1. Characteristics of teaching methods
    1. formation of online community of  learners
    2. traditional correspondence course
    3. anytime anywhere learning
    4. any time a course is delivered in asynchronous manner (not ITV, but web courses)
    5. delivery method that can be in combo with face-to-face
    6. not necessarily online (e.g. ITV, INI, correspondence, sending out CD)
    7. instructional delivery system that connects learner with educational resources
    8. a method of learning that is developed in one place and distributed geographically through time

 

  1. Location of learners & instructor
    1. formation of online community of  learners
    2. traditional correspondence course
    3. students not in room with instructor or not physically at the institution
    4. a place away from home campus where person completes 50 or more credits
    5. delivery method that can be in combo with face-to-face
    6. an alternative way to teach classes other than conventional in classroom teaching
    7. a method of learning that is developed in one place and distributed geographically through time

 

  1. Access to and transmission of learning materials
    1. students getting restricted resources from off campus and/or sending them to campus
    2. library shipping materials to greater than 50 miles
    3. not necessarily online (e.g. ITV, INI, correspondence)
    4. instructional delivery system that connects learner with educational resources
    5. a method of learning that is developed in one place and distributed geographically through time

 

  1. Synchronous vs. asynchronous
    1. anytime anywhere learning
    2. any time a course is delivered in asynchronous manner (not ITV, but web courses)
    3. an alternative way to teach classes other than conventional in classroom teaching
    4. a method of learning that is developed in one place and distributed geographically through time

 

  1. Types of interactions
    1. formation of online community of  learners
    2. traditional correspondence course
    3. students not in room with instructor or not physically at the institution
    4. an alternative way to teach classes other than conventional in classroom teaching
    5. a method of learning that is developed in one place and distributed geographically through time

 

  1. Administrative issues (such as registration, in vs., outstate)
    1. a place away from home campus where person completes 50% or more of the credits needed for a particular academic major
    2. how many credits can be transferred in
    3. in or out of state tuition
    4. student status (degree seeking vs. non-degree seeking; CE vs. non-CE)
    5. faculty workload definition

á       an alternative way to teach classes other than conventional in classroom teaching

    1. faculty inload vs. overload
    2. students getting restricted resources from off campus and/or sending them to campus
    3. library shipping materials to greater than 50 miles
    4. a method of learning that is developed in one place and distributed geographically through time

 

What methods/formats of Distance Education are there & what are the purposes of each?

 

Method or format

Formats of delivery/teaching

 

Expectations of students

 

Purposes & advantages
Why is this course offered in this particular format? Why teach in this way? Why learn in this way?

Disadvantages of this method

Hybrid models

a. Traditional F2F for content, online component for discussion.

á   Face-to-face class (F2F) ) that uses web-based tools and resources as supplement:

o         web readings & resources

o         online quizzes

o         WebX for students to share ideas

á   F2F used for presentation of information by teacher & students, for developing fundamentals. Web-based tools and resources used as supplement and for moving beyond for foundation/basics introduced in F2F class (ie: for analysis, synthesis and evaluation of material).

á   Seat time required for all class sessions just as in complete F2F model of teaching.

á   Credit load for faculty as well as number of credits assigned to the course based on number of F2F contact hours)

á   Attend all F2F class sessions

á   Share ideas related to F2F class topics with peers using WebX

á   Use Internet for accessing class syllabi & course materials, readings & other resources

á   Take online quizzes

á   Online sharing enables all students to participate in class discussion in equitable way. This is especially helpful to shy students and those who like to take longer to think about and formulate their answers before contributing to discussion. Reduces F2F dominance of one or a small group of students.

á   Discussion can be more student centered and not have instructor be Òin frontÓ of the classroom.

á   More efficient use of F2F time because:

o         Class time can focus more on instructor presenting material and group activities. Deeper analysis of what is taught in class then happens in online discussion

o         Includes more than can be covered in the classroom

á   Assessment of student learning and understanding through online discussion and quizzes enables instructor to begin next class knowing where problem areas are and thus able to use class time to focus on these areas.

á   Enables instructor and students to use a wide variety of resources – both hard copy and online.

á   Greatly reduces or eliminates need for paper copies of handouts and readings (as these are posted on or linked to course web site)

á   Students provided with immediate feedback on performance via online quizzes

á   Can significantly increase workload for students and instructor if web based component becomes in addition to, rather than in place of these elements being used in F2F class.

b. Mostly F2F, with some seat time replaced by online.

Online component replaces some of F2F class sessions (e.g. instead of class meeting 3 times a week, it meets twice a week and third class is replaced by students participating in web-based discussions).

á   As for Hybrid (a) but students attend fewer F2F sessions; flexibility as well as increased responsibility to complete out-of-class sessions at any time (within specified time period)

á   As for Hybrid (a) but greater emphasis on non F2F component.

á   Non F2F replaces as well as supplements F2F component.

á   Enables more flexible use of time by students and instructor. Reduces travel time to campus.

á    

c. Limited F2F, emphasis on online for content and discussion.

Mostly online, with monthly F2F meetings where seat time is required. F2F used for presentation of information by teacher & students, for developing fundamentals, for building on issues raised in online discussion forum, and for F2F group work by students.

Shift in responsibility for teaching and learning so this is shared more equally by instructor and students.

á   Students take greater responsibility for their own learning; requires more self-discipline in setting aside time needed for online participation and for doing outside readings.

á   Students learn more through independent reading and from discussion with peers, guided by instructor initiated discussions and building on framework/content introduced in F2F sessions.

á   Students still attend F2F sessions (but only for limited percentage of overall course time)

á   Geared more to students who have significant off-campus commitments and/or who prefer flexibility of not attending F2F real-time class sessions, but who like to/need to have F2F contact with peers and instructors to clarify concepts and learn from others.

á   Better suited to students who are able to take more responsibility for own learning in terms of learning through independent reading and online discussions.

á   Students may let online discussion responsibilities slide, preferring to wait to ask questions and engage with others in the F2F sessions.

d. Interactive television (ITV)

An extension of face-to- face teaching that enables the instructor to teach simultaneously students at remote classroom sites as well as at the classroom site in which the instructor is located (the host site). Cameras at the host site enable  remote sites to see and hear the instructor, the students at the host site, and also to see any multi-media used at the host site (such as videos, DVDs, computer projections, and Elmo projector). Similarly, cameras at remote sites connect those sites with the host sites and with each other, so that the participants at all sites can switch views to see the other sites.   This method of teaching simulates face-to-face teaching for students at remote sites.

á   Same as would be the case for face-to-face teaching (seat time, attending class on physical campus). However, students at remote sites attend class in classrooms not on the host campus.

á   Students have to learn different techniques for participating in classroom discussions in order for the instructor and students at other remote sites to be able to hear them (such raising hand so remote students can see who is speaking; being more sensitive to taking turns in speaking)

á   Requires more self-discipline of students at remote sites (as instructor not in same physical space)

á   Remote students have to submit & receive assignments electronically or via mail.

á   Enables one instructor simultaneously to teach multiple groups of students at different locations.

á   Reduces cost of paying for instructors at each site or for instructor to commute to remote sites.

á   Enables students at remote sites to take classes without having to commute to host campus.

á   Increases the outreach of the university and draws in a wider range of students.

á   Alternative way to deliver electives.

á   Less personal than face-to-face in same space classroom. More challenging for students to participate in discussions (large group and small group)

á   More challenging for instructor to involve remote students, to monitor their involvement. and to check for their understanding.

á   Cost of maintaining multiple classrooms and paying for ITV connection and support.

Learning community model

Learning community model.

a.     Online interactive discussion using web resources to enrich understanding of assigned materials, engaging students in examination of themselves to reach conclusions about themselves in terms of new experiences, readings, quizzes, written work, post in discussion groups and evaluate the postings.

b.     Students bring content and experience to discussions. Teacher guides learning through suggested readings and in-depth questions to initiate questions

c.      Deliberately targets those students who wish to learn though a student centered learning community model. Specifically based on principles of adult learning.

d.     Using the word ÒcommunityÓ assumes everyone is contributing, so instructor has to facilitate on an ongoing basis to ensure community.

e.     Meet face-to-face at start of course for orientation, and thereafter all online:

á       Syllabi & some readings online; also may use text book, CDs and hard copy library materials

á       Students read information from readings independently; focus of course is on web-based discussion and analysis of assigned readings.

á       Teacher guides learning through suggested readings and in-depth questions to initiate discussions

á       May be real time meetings via ITV as needed during the course

á       Students may engage in group work with each other in real-time using WebX chat or other real time, web-based conferencing options.

 

á   Students self-motivated, self-responsible, and able to learn without much and frequent direction.

á   Some independent papers submitted electronically, some assignments done in groups

á   Emphasis is on learning through a combination of analysis and discussion of outside readings and other studentsÕ posts, as well as on every student participating in all discussions. (differs from face-to-face courses, where emphasis tends to be on direct input of the instructor). In other words, requires full participation of all students.

á   Students expected to apply their learning to their own lives (and to incorporate the ways in which they do this into their online discussions. This requires self-disclosure and trust in classmates)

á   Students have to have access to a computer on the Internet and participate in discussions via the Internet on a regular basis

á   Students have to have basic computer skills to be able to use online course materials and to communicate with others electronically

 

á   Develops self-responsible and self-directed learners.

á   As for Hybrid (c), but without the elements of F2F except for introductory class. Thus designed for students who are not able to or prefer not to attend F2F, real-time classes. Can be taken by students who live at great distance from physical campus.

á   Eliminates travel costs and time needed to commute to campus.

á   Students may be geographically dispersed from each other and from campus

á   Alternate way for students to access classes.

á   Enables increased accessibility to students with physical disabilities

á   Helpful for non-traditional students (who cannot meet in real-time and who have to arrange their school work around the employment and family responsibilities).

á   Alternative way to deliver electives

á   Encourages shy students and to participate

á   Online sharing enables all students to participate in class discussion in equitable way (allows all students the time they need to think and formulate a response without being interrupted). This is especially helpful to shy students and those who like to take longer to think about and formulate their answers before contributing to discussion. Reduces F2F dominance of one or a small group of students.

á   Even if one or a small group of students try to dominate a discussion, participants can choose the amount of attention they give to those studentsÕ posts.

á   Discussion can be more student centered and not have instructor be Òin frontÓ of the classroom.

á   Extends offerings of the university beyond the physical limits of the host campus (students can take course from anywhere in world, provided they have Internet access).

á   Alternative way for departments to offer faculty opportunities to teach classes in an overload situation.

á   Use of affective performance evaluation online gives instructor insight into studentÕs understanding; and how the instructor frames the reflective exercise.

 

á   Some students may post just to get points

á   Some students may think it is a waste of time

á   Separation from peers

á   Many students prefer to listen rather than talk.

á   CanÕt get or give immediate feedback (students and instructor)

á   Students may think it is easier than F2F

á   Students may think timelines donÕt matter (and thus find that they cannot keep up with the rest of the learning community).

á   Time management is an issue, with more time required from students and instructor than traditional instruction.

á   Many would prefer to talk and get feedback – rather than write which leaves the communication there for all time.

á   Sense of being separated from oneÕs peers

á   Not all students are willing and able to self-disclose and reflect on application of learning to their own lives in public, written discussion forum.

á   Some significant differences in teaching online (compared to F2F) require that instructors need new teaching skills. Because of the relative newness of this type of teaching, there is little training and support available to teach faculty how to teach in a learning community mode. (Example, knowing to know how create discussion questions that lead to meaningful online discussions; when to provide input and how to balance their input into discussions; how to deal with online conflict among students or arising  from inappropriate posts; how to facilitate on an ongoing basis to ensure community).

á   Does not work effectively if instructor is not able to keep up with and monitor discussion, and provide individual and group input as needed (instructor needs to be able to be online regularly)

á   Different for undergraduate than graduate students (better suited to latter and to adult learners).

 

100% non Face-to Face

0.     Correspondence INI

 

á       Instructor develops course package (Òinstructor-in-a-boxÓ model). Materials may be in a variety of formats used in any combination (e.g. web-based, paper packet of lectures and other written materials/workbook, CD, video). Students then complete readings and assignments at their pace, independent of other students. Essential that course materials are provided to students in a timely manner and that the instructions and materials provided by the instructor are clear.

á       Correspondence and sharing of materials from teacher to student and student to teacher may be via regular mail or electronically. Material may be in a variety of formats (e.g. paper, video, audio tapes, CDs)

á       May have time limits for completion of units within the course and the whole course, or students may be allowed to take as long as they need to complete the course.

á       May involve communication between instructor or a tutor, with instructor/tutor providing feedback to students on assignments; or students may provide evidence of learning by completing online automatically scored assessments

á       Students may be locally based or for from campus (location of students is irrelevant to teaching and learning).

 

á   Requires high degree of responsibility, ability to follow directions and self-discipline to complete work independently.

á   Assignments must be done and submitted within specified time periods.

á   If INI is taken online, students have to have basic computer skills to be able to use online course materials and to communicate with instructor electronically

á    

á   Self-paced learning (within time limits required by particular course).

á   Enables a large number of students to take a course in a given time period.

á   Monitoring of student progress difficult and may come too late.

á   Limits student learning to input only from instructor and readings and not from multiple perspectives of other learners (because of teacher directed format of delivery).

á   Students who do not learn well through the format in which content is provided (if this content is provided only via one method, such as written materials) are not able to have concepts explained via alternate method.

á   InstructorÕs time involvement with sporadic registration of students

 

What works and why?

 

The key factors that participants shared in defining Distance Education were as follows. These have been organized into categories on which different definitions can be based. Items raised in the Think Tank in many cases are relevant in more than one category and thus appear more than once.

 

Success factors based on:

 

1.    Characteristics of teaching methods:

 

  1. Clear expectations from instructor and from students
  2. Hybrid course - In class time more valuable and useful because other things can be handled online
  3. Threaded discussion - Instructors balance their input – knowing when to interject (what helps make this work is providing support to faculty in how to do this)
  4. Formal online orientation to students before they are allowed to take a course online - Instructor knows students know what to do
  5. Ongoing monitoring
  6. Using e-mail as a way to conduct office hours - Convenient; good use of time; any time access
  7. Using separate folder in WebX for questions (so it is not part of other discussions) - Faculty must check this regularly so students know that their questions will be addressed within short time
  8. Immediate feedback to students (or within short period of time)
  9. Online testing really successful - Pool of questions, all students get slightly difference exam – corrected on the fly by the system.
  10. Content links allows you to really explore - Can lead to more in depth learning – outline carefully which links student needs to absolutely study/visit.    Allows for ÒindividualÓ interest – by visiting course links to expand knowledge of various areas.
  11. Set deadlines for test and content learning - Higher success rate
  12. Examining what works and doesnÕt work on a regular basis - Continual improvement and leads to greater success
  13. Fine arts - Images on websites enhanced the experience for students
  14. Online learning community - Students bring content and experience to discussions. Teacher guides learning through suggested readings and in-depth questions to initiate questions. Expectations are clear. Asking students to bring in the content – provide online links and students become discovers. In-depth conversations and learning by reflecting on reading and experiences in a given topic. Orientation is vital, different type of learning so have to have information on how to get students to reflect and to be a community of learners.  Ongoing monitoring by instructor to make sure students are going in the right direction.
  15. Reflective Assessment - Pharmacy students interview parents.  The interview is recorded and reviewed by peers who provide feedback.
  16. Some type of assessment to identify where students are BEFORE they begin a class.  The same stands for instructors.  They need skill assessments too.
  17. Contact the student immediately on registration without waiting for the student to make the contact. This works because it establishes rapport and does not allow them to languish.
  18. Learning modules that do a specific thing and engages the student. (Students work through a medical case.)  This works because itÕs specific, focused and straightforward.
  19. Having the syllabus online is successful because the students have access when they need it, rather theyÕve lost it or not.

 

2.    Location of learners & instructor:

1.     Hybrid course - In class time more valuable and useful because other things can be handled online

2.     Using e-mail as a way to conduct office hours - Convenient; good use of time; any time access

3.     Online testing really successful

4.     Faculty Rotation of presentation - Rotation of sites (distance education onsite) where the students spend time at each site.  Or instructor will travel to each site.

3.    Access and transmission of learning materials:

1.     Drop box - If you set up mailboxes with cgi scripts and if you are able to open easily; if you are able to read and grade electronic copy rather than hard copy; having electronic copy of assignments means instructor gets to keep a copy of the studentsÕ work

2.     Ability to access anytime - Works for non traditional student

3.     Content links allows you to really explore - Can lead to more in depth learning – outline carefully which links student needs to absolutely study/visit.    Allows for ÒindividualÓ interest – by visiting course links to expand knowledge of various areas.

4.     Lowest Common Technology - It works better when the technology is available to the person with the least of technology.  For example, a broadband supported technology  used might alienate those participants who have dial-up connections.

5.     Having the syllabus online is successful because the students have access when they need it, rather theyÕve lost it or not.

6.     Centralized online course page—all thatÕs available online. Helps both faculty and student see whatÕs what.

4.    Synchronous vs. asynchronous:

1.     Hybrid course - In class time more valuable and useful because other things can be handled online

2.     Threaded discussion - students can think about what they want to say before it is posted

3.     Using e-mail as a way to conduct office hours - Convenient; good use of time; any time access

4.     Online testing really successful

5.     Having a course online so they can access Òwhen they are ready for itÓ - Sometime students return to course content Òwhen they are ready to learnÓ – technology allows them to return later when they are ready to learn or learn more.

6.     Online learning community - Students bring content and experience to discussions. Teacher guides learning through suggested readings and in-depth questions to initiate questions. Expectations are clear. Asking students to bring in the content – provide online links and students become discovers. In-depth conversations and learning by reflecting on reading and experiences in a given topic. Orientation is vital, different type of learning so have to have information on how to get students to reflect and to be a community of learners.  Ongoing monitoring by instructor to make sure students are going in the right direction.

 

5.    Types of interactions

1.     Hybrid course - In class time more valuable and useful because other things can be handled online

2.     Threaded discussion - Allows discussion among students

3.     Online testing really successful - Pool of questions, all students get slightly difference exam – corrected Òon-the-flyÓ by the system.

4.     Besides user ID and password – there is a picture of students - Put a human face on the students taking the class

5.     Online learning community