University of Minnesota
UMD Continuing Education
http://www.d.umn.edu/ce
(218) 726-8113

Continuing Education.


Handling Difficult Employee Behavior

Who should take this course? Individuals with some managerial experience; managers and supervisors in HR, businesses, organizations, corporations

This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching and counseling employees, you can improve their behavior and improve morale, staff retention, productivity and teamwork. This course uses videos to illustrate each behavior type so that you can more easily apply the techniques to your current work environment. Focusing on dealing with the behavior (not the person), tools and techniques for positive change are clear and well-defined.

Register today.

Course at a glance:
Level: Professional Development (noncredit)
CEUs: 1.0
Delivery Method: Online (Work at your own pace)
Format: On demand/Self-Directed
Price: $199.00

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UMD Continuing Education
cehelp@d.umn.edu

218/726-8113