This course was designed as a supplemental study guide for the major content areas of Chapter 10 of A Guide to the Project Management Body of Knowledge (PMBOK Guide), Fourth Edition. In this course, you will learn about how project management teams can effectively communicate with the project's various stakeholders.
After completing this course, you will be able to:
Understand basic communication models and how these models can be applied to project communications management techniques
Understand the various inputs, tools and techniques, and outputs of Project Communications Management activities
Understand the basics of effective communication in the context of project management
Identify stakeholders that should be listed in the stakeholder register, conduct stakeholder analysis, and create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
Understand the importance of the communications management plan
Conduct communication requirements analysis to determine how communications will be planned for in the communications management plan
Understand the different methods and technologies of communication, and explain under which circumstances specific methods and technologies are more likely to be successful
Understand how stakeholder expectations can be managed so that the project maintains its planned performance baselines and satisfies its acceptance criteria
Understand the conventions of creating performance reports that use variance analysis and forecasting techniques to update stakeholders on the progress of the project
This course is self-paced and online. You will have access to this course for 30 days.
Target Audience: This course is designed for adult learners with some project management experience.
Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute's A Guide to the Project Management Body of Knowledge, Fourth Edition (PMBOK Guide).
Estimated time to complete: 3.5 hours of online course work