Overview of Intern Responsibilities
Follow the Procedures of the Clinic.
You are responsible for knowing and following the policies of the clinic. If you have a question about expectations or need clarification, please ask.
Abide by the ASHA Code of Ethics.
You are expected to know and follow the Code of Ethics as a CSD Major.
Follow the Course Schedule.
As an intern, you have a course schedule which details due dates of client reports and conferences over the semester. You are responsible for following the schedule or for arranging an augmented schedule with your instructor.
- Respect. In keeping with professional conduct, it is inappropriate to write or say anything which may discredit professional colleagues or members of allied professions, other than based on adequate objective evaluation of their work. This includes statements concerning fellow students, faculty and staff.
- Keep Informed. Notify the clinic instructor of important developments concerning your client, such as:
- all schedule changes
- client or intern absences (two unexcused absences or sporadoc attendance, and the client may be dismissed)
- noteworthy phone contacts about your client
- new information about your client
- Address concerns. If you are concerned about your relationship with your assigned clinic instructor, arrange a meeting with the clinic director to talk about your concerns. Be prepared with possible solutions to the problem. The clinic instructor is available to mediate a meeting between you and your clinic instructor for resolving any conflicts. If you are concerned about your relationship with the Clinic Director, you may direct your concerns to the Department Head.
Policy: Cell phone calls and texts are disruptive to clinic
services and should be taken outside of the clinic. Cell phones in
observation suites should be turned off or on silent mode. Private use
of cell phones by interns and faculty is not permitted in public spaces
in the clinic, to include the lobby, the clinic halls, the clinic
office, and therapy rooms.
- Information signs will be posted in the lobby and observation suites.
- Clients receive information on the cell phone policy through the Terms of Service document.
- Clinic instructors will educate students on the policies on cell phones in the clinic.
- Clinic instructors and students are responsible for educating clients and observers.
- Arrange for regular meetings with your instructor, usually one per week.
- Keep your meeting appointment, and be on time.
- Come prepared to discuss your client´s progress and your clinical skills development.
- Be prepared to discuss your journal review, your session videotapes, your outside observations, and other projects as assigned by your supervisor.
Keep the Client Charts Organized.
Charts shoulld be complete and up-to-date, with all required dates and signatures. Hand-written entries should be in black ink. There should be no loose papers.
Complete Office Administrative Duties.
Office documents are important for running the clinic and communicating with others. Interns are responsible for completing these documents which include the room schedule, cancellations binder, emergency binder, clinic schedule.
Cleaning: Everyone's Responsibility
All interns, faculty and staff are charged with keeping the Clinic clean and safe. See the Handbook section on Facility Maintenance for details.
Infection Control: Critical for Everyone's Safety
All Interns and workforce members are responsible for following infection control procedures. See the Handbook section on Infection Control for details.
All interns and workforce members are responsible for maintaining confidentiality and protecting clients' privacy. See the Handbook section on Privacy and Confidentiality for details.
- Keep doors to observation rooms closed in order to protect the privacy of clients in therapy rooms.
- Avoid specific conversations in the lobby. Take the cleint/family to a private room.
- Use caution with any conversations in the clinic office, the computer lab, or the student workroom.
- In order to track records, client charts are to be signed out with an OUT card, and are not to be removed from the CSD Department.
Policy on Gifts
Interns, faculty and staff may not accept personal gifts from clients.
Equipment and Materials
We are fortunate to have an abundance of quality equipment and materials for clinic. Follow check-out procedures and take care of our equipment.
The department provides a number of bins for students to gather and and transport therapy materials to their therapy rooms. Students are welcome to use these bins for their sessions. These bins are not intended for long-term storage of materials. Once their session is complete, students are expected to return the materials to storage and return the empty bin for another student's use.
At times, a student may have class right after a therapy session. In those cases, students may wait to empty the bin until right after class.
- Place a note with your name on the bin
- Place the bin in a corner of the student work room or on a shelf in the CRC.
- Empty the bin immediately after class.
Clock Hours Accrual
In order for the clinic instructor to make meaningful observations and for students to obtain some sense of the clinical process, the student interns should see each client for at least 80% of the total possible clock hours scheduled for that client. If the actual number of clock hours falls below this criterion, the student intern and clinic instructor may choose from among the following alternatives:
- Fulfill clock hours expectations by signing up for more diagnostic sessions.
- Schedule make-up sessions with the client. If the clinic instructor is unable to observe directly, the student is responsible for recording the session for the instructor to review.
- Set up a contract with an inconsistent client, leading to possibly discontinuing the client and requesting a new client assignment.
- Take an incomplete for the semester and continue practicum the following semester.
Clinic Dress Code
Interns are expected to follow the Clinic Dress Code. If there is a Dress Code violation or complaint, the student intern's assigned clinic instructor will inform the stuetn that they are in violation of the dress code. the student inten may be instructed to leave the Clinic until the professional appearance is attained. The Clinic does have a limited number of smocks for interns to use as a cover. Repeated violations of the Clinic Dress Code by a student intern will result in a lowered grade for practicum.
Opaque, non-clinging, and easily cleaned.
Conservative street clothes. Clothing should be neat and clean and in good repair. Clothing should allow for freedom of movement and not be form-fitting.
- No tank/halter/midriff/tube-tops. No low-cut tops. No sweatshirts and no shirts with messages, lettering, or logos (except UMD).
- No blue denim jeans, no stonewashed or faded jeans. No low rise pants. No tight pants or leggings.No mini-skirts or shorts of any kind. (Exception: walking shorts which come at least to mid-thigh may be worn in Summer Clinic).
- Cleavage and waistlines should be covered.
Shoes with low (1") or no heals are recommended. Footwear must be clean and in good condition. Footwear must be securely strapped to the wearer´s foot, especially when providing care to children, as the wearer may need to move quickly for the child´s care and protection in therapy.
Must be worn at all times.
Professional personal appearance and grooming are required. Fingernails must be clean and short to prevent glove puncture or injury to the client.
- No strong colognes or perfumes, as some clients may have scent allergies or find them offensive.
Should be neat and clean at all times, and should be styled so as not to obscure the intern´s face from the client´s view during a session. Beards and mustaches must be neatly trimmed.
Small jewelry items are permissible, unless they are distracting to the client. Interns and instructors will use their discretion in those circumstances, and refrain from wearing jewelry if it is determined they are distracting to the client.
- No tongue piercing jewelry during sessions as it may distort articulation.