Additional Financial Aid Contacts

UMD Student Accounts Receivable
For billing questions regarding your account:
Windows 15-16, Darland Administration Building
(218) 726-7190
E-mail: stars@d.umn.edu

UMD Financial Collections
For information on billing and collection of Federal Perkins Loans, Primary Care Loans, University Trust Fund Loans and Ordean Foundation Loans.
129 Darland Administration Building
(218) 726-8103
E-mail: fincoll@d.umn.edu

Federal Student Aid Information Center
PO Box 84
Washington DC 20044
1-800-433-3243, TDD 1-800-730-8913, for

• program information and questions
• ordering a duplicate SAR
• learning the holder of your existing student loans (if applicable)
• making address changes on your FAFSA
• adding a school to your SAR

Direct Loan Servicing Center
PO Box 1723
Montgomery AL 36102-1723
http://www.dlservicer.ed.gov
Borrower Services 1-800-848-0979
Loan Consolidation 1-800-557-7392

Correspondence (except payments)
Direct Loan Servicing Center
Attn: Borrower Services
PO Box 4609
Utica NY 13504-4609

Payments
Direct Loan Payment Center
PO Box 530260
Atlanta GA 30353-0260

SELF Loans
For questions regarding SELF Loan application processing by the Minnesota Office of Higher Education (OHE) call 1-800-657-3866, Twin Cities Metro 651-642-0567

For questions regarding an existing SELF Loan, call 888-538-7378 or (651) 265-7666

Internal Revenue Service (IRS)
To request a copy of a tax return visit your local IRS office or call 1-800-TAX-1040 (allow 15 days for delivery).

U.S. Citizenship and Immigration Services (USCIS)
For verification of citizenship
St. Paul District
2901 Metro Drive Suite 100
Bloomington MN 55425
(800) 375-5283

Federal Student Aid (FSA) Ombudsman
If, after working with UMD, your lender, or your loan servicer, you still have unresolved loan problems, you can contact the FSA Ombudsman. They will accept complaints about Direct Loans and Perkins Loans. They do not disburse loans, take in loan payments, process deferments or mail out forms (contact UMD, your lender or loan servicer directly for these services), nor do they accept complaints about grants or private sources of student financial aid.

U.S. Department of Education
FSA Ombudsman
830 First Street NE
Fourth Floor
Washington DC 20202-5144
(877) 557-2575
Fax: (202) 275-0549
http://ombudsman.ed.gov