INTERNATIONAL EDUCATION OFFICE

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Cancellation Policy

If you wish to cancel your participation, you must use one of the methods below:

• Log into your Education Abroad account online and click the "Cancel Application" button on the bottom of the checklist page.
• Email ieo@d.umn.edu with an email including the subject line “Program participation cancellation”.  In the body of the email, indicate your name, ID number, program name and term.

OR

• Email your program advisor in the International Education Office with your intent to cancel your participation in the program.

You are responsible for all program fees until cancellation notification is received by the International Education Office.

The application fee and confirmation deposit for all UMD programs are non-refundable, as are the processing fees for non-UMD programs.

For students on non-UMD programs, it is your responsibility to notify your program sponsor of your cancellation from the program.

Financial Obligation

The International Education Office reserves space on the program for you upon your official confirmation. At that point, the International Education Office incurs certain non-recoverable costs. Therefore, a participant who cancels any time after the confirmation deposit has been received will be responsible for the deposit and any non-recoverable costs.

UMD Program Cancellation Period & Amount Due

Academic Year and Calendar Year Participants

If you cancel your participation at the end of the first term, you are responsible for the published program fee for that term.  You may be responsible for any non-recoverable costs attributed to the second semester portion of the program fee. Tthese fees can be substantial and may include tuition, room and board.

Appeal for Refund

Students sign a Release and Waiver when confirming to a program which includes a statement that they have read and understand the Cancellation Policy.

You have the option to appeal the International Education Office’s Cancellation Policy when canceling from a program for extenuating circumstances. Extenuating circumstances are defined as:

• Medical: Can be physical, mental, emotional, etc. and require documentation from attending physician.
• Illness/Death in the Immediate Family: A family medical emergency (surgery, long-term illness diagnosed) requires documentation from an attending physician. Death of an immediate family member requires a death certificate.
• Academic: Unforeseen academic change requires appropriate documentation.
• Military Activation: Requires a copy of the military activation orders showing dates that conflict with the program dates.
• Unanticipated Change in Financial Situation: A financial emergency which requires appropriate documentation.  This does not include:
  • Failure to understand program costs
  • Financial aid eligibility
  • Scholarship availability
• Other: Requires documentation of situation, process and timeline.

Procedure

You must complete the Refund Appeal form and submit to the International Education Office Director within a month of the cancellation date. The International Education Office Cancellation Appeal Committee reviews each case individually and makes every effort to be fair and equitable in determining the amount of non-recoverable costs. You will be notified by email within one week after the committee meeting.