Information Technology Systems and Services

ITSS home

I Would Like To

Most Popular Topics


Help Desk / TechCenter facebook
218-726-8847   165 KPlz

About ITSS

Online Service Requests

Chat with the Help Desk

Chat Bubbles

Academic Year:

  • Mon-Thurs: 7:30am-9:00pm
  • Fri: 7:30am-4:30pm
  • Sat: Closed
  • Sun: Noon-4:00pm

Summer & Semester Breaks:

  • Mon-Fri: 8:00am-4:30 pm
  • Sat: Closed
  • Sun: Closed

System Status

View [ scheduled updates | enterprise systems status ]


ITSS Educational Technologists Seeking Input from Groups and Programs
You are invited to share ideas and areas of interest related to the integration of technology from a group or program perspective.
Classroom and Lab Changes
MWAH 355 and Engr 204 are the latest rooms being updated with technology changes.
Phone Numbers Changes for NRRI and CMRL
The Natural Resources Research Institute and Coleraine Minerals Research Laboratories have new phone numbers.
WebEx Joins Google Hangouts as a Web Conferencing Option
Webex offers a number of features and improvements.
Marketing Cloud Replaces Lyris
Marketing Cloud is our new mass email system.
Gearing up for Windows 10
The ITSS End User Support Team plans to be ready to fully support Windows 10 campus wide starting January 2016.
Casper to Improve Mac OSX and iOS
Casper Suite is a suite of software applications written by JAMF Software that allows ITSS to provide an enhanced user experience to Mac OSX and iOS users across UMD.
Need Audit Help?
ITSS has experience in audits and can help other UMD units who are working through the process.
Phish Tag Exceptions
The tag [phish?] on an email subject line helps alert you of a possible scam. It is possible though tricky to preventing tagging.
Learn Accessibility with Online Training Videos
A number of online training videos on accessibility topics are available at no cost to University of Minnesota students, faculty, and staff.
New Staff for Online Support
During the 2015/2016 Academic Year, ITSS will be able to offer new and expanded resources to support online and hybrid (partially online and partially face-to-face) learning.
New Staff: Daniel Cheruiyot, Developer
We are pleased to announce that Daniel Cheruiyot recently joined our team as an application developer.

View archived news and updates

Upcoming Events

View training opportunities

ITSS Staff Password Required