Computer Repair & Desktop Support
N E W S
Thinking of moving to Office 2007?
Office 2007 is now available for UofMN computers through the MS Campus Agreement. But before you make the switch, you may wish to read this article to learn about some possible concerns: Microsoft Office 2007.
What about Windows Vista?
With the release of the long-awaited Windows Vista, many customers may be wondering: Should I upgrade or should I wait? For now, ITSS is recommending that our customers wait. For more details, see: Windows Vista: The Upgrade Dilemma.
Is your current Windows OS up to date?
Are you getting your critical Windows operating system updates? Our WSUS update server can make this happen for you easily and automatically. Details available at: Automating Microsoft Windows Updates via WSUS
Services
ITSS desktop and computer maintenance support staff provide a variety of services for all of your computer needs.
- Computer maintenance
- Broken or outdated hardware? ITSS staff provide computer hardware diagnosis and repair, upgrades (hard drives, cdroms, DVD drives, motherboards, video cards, memory), warranty work, preventative maintenance, and more.
- New computer setup
- Getting a new computer? Let ITSS set it up for you. We'll install all standard UMD software (email, Office, etc.) and make sure it meets all current security and policy guidelines. If you wish, we'll also help you sync your PDA, set up network printing, install specialized software, and provide one-on-one assistance to get you up and running with your new gear.
- Computer checkup
- Have an old computer that needs some updating? Let ITSS assess the current capability of your computer hardware, update the basic software, and check for spyware or other malware that may be bogging your system down. We'll also make sure it's in compliance with the University Standard - Securing Private Data.
- Sun, SGI and Linux workstation management
- Support for Sun, Linux and SGI workstations.
Support
- Recommended solutions
- Advice to the campus regarding supported hardware and software.
- Virus and security information
- AntiVirus software, spyware tools, VPN clients, firewalls, virus alerts, and more.
- Windows Vista support
- Current status of support for Windows Vista within the Univeristy
- Data encryption software
- A list of Windows, Macintosh and Unix products for laptops and flash drives.