Information Technology Systems and Services.
ITSS home

Computer Repair & Desktop Support Services

ITSS desktop and computer maintenance support staff provide a variety of services for all of your computer needs.

Active Directory services (Windows)
Active Directory (AD) services provides desktop authentication to the network using your University Internet/email ID and password, the ability to easily share and update standardized security policies and software, and network file and print services.
Casper device management services (Macintosh)
Casper device management services provides desktop authentication to the network using your University Internet/email ID and password, the ability to easily share and update standardized security policies and software, and network file and print services.
Computer maintenance & repair (TechCenter)
Bring your computer in for diagnosis and repair, virus/malware removal, operating system and hardware upgrades (hard drives, DVD drives, motherboards, memory), warranty work, preventative maintenance, and more.
Mobile computing
Instructions and support for connecting mobile devices (SmartPhones, tablets) to UMD email and calendar.
Recommended solutions
Advice to the campus regarding supported hardware and software, including levels of ITSS staff support.
Windows 8: Windows 8 is available for use on University computers. For more information, see: Windows 8 Support.
Software
The University and ITSS provide a variety of Windows, Macintosh and Unix-based software to students, faculty and staff, for both business and personal use.
Virus and security information
AntiVirus software, spyware tools, VPN clients, firewalls, virus alerts, and more.

Rev: 12.31.13 sab