Information Technology Systems and Services.
ITSS home

Mobile Computing

Blackberry, iPhone, Droid, Palm, iPad, netbooks: each day, it seems, a new mobile device is announced, with more features and services than the last. These devices can be great tools, but before you purchase a new mobile computing device for UMD business use, please be aware of the following:

With the University's move to Google Apps for email and calendar, it's easier than ever to access this data from your mobile device. Following is the basic information you will need to configure access to these services. We encourage you to try these directions on your device before calling for assistance.

Google Apps

If you have opted in to the Google Apps program, there are a number of ways to access your Gmail on your mobile device:

Option 1 - Use your mobile web browser (recommended)
This option does not require any setup - all you need is a web browser on your mobile device.
  • Open a web browser and go to: http://www.d.umn.edu/gmail/
  • Sign in to the GMail web interface using your University Internet ID and password.
Option 2 - Use the Google Mobile App (recommended)
This option requires some setup - you will need to download the App to your phone and set a mobile password.
  1. Set up a Google desktop/mobile client password (see Set your mobile password sidebar).
  2. Get the Mobile App for your device. Google provides Mobile Apps for most devices (including Android, Blackberry, iPhone, Nokia S60, and others) at: Google Mobile.
  3. Sign in to the Mobile App using your University Internet ID and your Google mobile password.
Option 3 - Configure your mobile device's email client
This option requires the most setup - you will need to enter UMD-specific information on your device and set a mobile password.
  1. Set up a Google desktop/mobile client password (see Set your mobile password sidebar).
  2. Use this information to configure your mobile device:
    • Username: Enter your full UMD e-mail address (username@d.umn.edu).
    • Password: Enter the Google desktop/mobile client password you created.
    • E-mail Address: Enter your full University of Minnesota e-mail address again.
    • Incoming Mail Server: Enter imap.gmail.com.
    • Incoming Mail Port: Enter 993 and select Use SSL.
    • Outgoing Mail Server: Enter smtp.gmail.com.
    • Outgoing Mail Port: Enter 587 and select Use TLS.
  3. Sign in to the mobile client using your University Internet ID and your Google mobile password.

Troubleshooting and Assistance

If you need further assistance, here are a few things to try:

If the problems persist, call the ITSS Help Desk to set up an appointment for assistance. At this time, ITSS staff are providing limited free technical support for the mobile web browser (option 1) or Gmail App (option 2) only. If you would like ITSS assistance in configuring your mobile device's email or calendar client (option 3), please call the Help Desk and provide an EFS number for billing and we will queue your request.

Rev: 10.11 sab

© 2014 University of Minnesota Duluth
The University of Minnesota is an equal opportunity educator and employer.
Last modified on 12/31/13 01:38 PM
University of Minnesota Campuses
Crookston | Duluth | Morris
Rochester | Twin Cities | Other Locations