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Microsoft Outlook Settings and FAQs

Personal Folders vs. IMAP Folders

Deleting messages with IMAP (Purge Deleted Messages)

Select the message that you would like to delete, then press the delete key. This only marks the item for deletion (it is displayed in strikethrough text) and these items still count towards your quota.

To permanently delete the items marked for deletion, click Edit ► Purge Deleted Messages

Adding an entry to the Address Book

Click Tools ► Address Book

Click File ► New Entry

Select New Contact
Click OK

Type in the Full Name, E-mail, and other items that you wish to include
Click Save and Close button

Verify that your new contact shows up in the Address Book
Close the Address Book

Setting up a signature

Click Tools ►Options

Click the Mail Format tab
Click the Signatures button

Click the New button

Type in a name for the new signature
Click Next

Type in the text that you would like included with your signature (see example below)
Click Finish

Click OK

Make sure your new signature is selected in Signature for new messages
You may also want to select your Signature for replies and forwards
Click OK

To test your signature, create a new message. Your signature should automatically be added to the bottom of it (See example below).

Frequently Asked Questions

My mailbox has been moved or I am missing IMAP folders. How do I find them in Microsoft Outlook?

In Mail, in the Navigation Pane, click the Inbox for the IMAP account.
On the Tools menu, click IMAP Folders.
Uncheck When displaying hierarchy in Outlook, show only subscribed folders.
Click Apply, click OK.