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Configuring Outlook 2003 for secure connections

Beginning January, 2007, only email clients configured to use secure settings will be able to connect to the UMD email servers to send and receive mail.

Unless configured to use secure (encrypted) protocols, email programs send your username, password, and email content as clear text that can possibly be intercepted by others - particularly on a wireless network. You should check your email program's settings to make sure your incoming (IMAP or POP) and outgoing (SMTP) servers are configured to use secure settings.

Are you already using POP?
For new users of Outlook for email we recommend using IMAP instead of POP. However, if you are already using POP, to avoid confusion you may want to continue using POP. The secure settings will be similar to the IMAP instructions below but you won't see some setting that are mentioned such as "Root folder path."

Outlook secure settings

Note: If you have installed the Oracle Calendar Connector the settings below will NOT work. For information on using secure connections with Outlook/Oracle Calendar Connector contact Mark Shetka (726-8857, mshetka).

Outlook 2003 Requires SP2: In order to use secure settings with Outlook 2003 you will need to install Office 2003 Service Pack 2 (which you may already have done if you're current with your updates). If you haven't installed this update you'll get an error saying "Your outgoing (SMTP) server does not support SSL-secured connections..." if you try to apply the secure settings. You can get the Outlook SP2 update is at

  1. If you have an existing email account using IMAP choose E-mail Accounts from the Tools menu.

    If you have not yet created an account with Outlook you'll be brought to a screen similar to one below.

  2. Select "View or change existing e-mail accounts" and then click "Next".

    You may also see a screen like the one below. If so, select the IMAP option and click OK.

  3. Select your account from the list and click the "Change..." button.

  4. In the Internet E-mail Settings window, enter the information shown below and then click the More Settings button.

  5. In the "More Settings..." pop-up window, click on the "Advanced" tab.

    Put a checkmark in front of the two "This server requires an encrypted connection" options and change the Outgoing SMTP port to 465. Enter ~/Mail/ in the "Root folder path" box so the Outlook will know where your saved mailboxes are located.

    POP users: If you are using the POP protocol the "Incoming server (POP):" setting should be 995 when you click on the "This server requires an encrypoted connection" in Step 2.

    NOTE: If you have already been using Outlook without the "~/Mail/" for the Root folder path setting below, you may have created mailboxes that you won't be able to see if you use this settings. Just leave this setting blank to continue to see all of your saved mailboxes.

  6. Still in the "More Settings..." pop-up window, click on the "Outgoing Server " tab.

    Put a checkmark in front of "My outgoing server (SMTP) requires authentication"and make sure the "Use same settings as my incoming mail server" is selected.

  7. Click OK to close each of the two windows, then click "Next" and "Finish" to close the configuration window.

  8. By default, Outlook will only show you IMAP saved folders that you have subscribed to. To see all your folders, right-click on the item in the left column and choose IMAP Folders from the pop-up list. Remove the X in front of the "When displaying..." option and then click OK to close the window.

  9. If you have Symantec AntiVirus installed you will need to disable the Email Protection option in order to send email using secure settings.

    Select Symantec Client Security from the Start menu.

    Expand the Configure option and click on Internet E-mail Auto-Protect.
    Remove the checkmark in front of Enable Internet E-mail AutoProtect.
    Click OK and close the window.

If you use Outlook off-campus using a different ISP

If you use Outlook at home and have a different Internet Service Provider such as cable modem or DSL you may have configured a different SMTP server setting so that you can use your ISP's outgoing SMTP server. Your ISP's SMTP server may also support secure settings. If it does not we recommend you use UMD's server ( with secure settings. You can send outgoing email through UMD's server anywhere you're connected to the Internet if you enable the secure settings.

You also do not need to use Virtual Private Network (VPN) software in order to send email with secure settings. However, for other security reasons we do recommend running VPN unless your computer is connected to an on-campus ethernet connection.


Rev 02.07 jrn/sb

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