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Academic Year:

  • Mon-Thurs: 7:30am-9:00pm
  • Fri: 7:30am-4:30pm
  • Sat: Closed
  • Sun: 5:00pm-8:00pm

Summer & Semester Breaks:

  • Mon-Fri: 8:00am-4:30 pm
  • Sat: Closed
  • Sun: Closed

System Status

View [ scheduled updates | enterprise systems status ]


Improve Accessibility: Correct YouTube Auto-Captions 03/11/2015
YouTube auto-captions are often such poor quality that content is not accurately communicated to people who depend on captions such as people who are Deaf and hard of hearing. Auto-captions should be corrected to be precise and provide equal... Read full article
Enhanced Support for the Upgrade 03/02/2015
To support staff, faculty, and students through the PeopleSoft systems upgrade, we are developing easy-to-use Enhanced Support for existing structures and processes. So, the help contacts you use today are the same ones you will use after The Upgrade.... Read full article
Active Directory File System Restructuring 02/28/2015
ITSS will be working on a project this spring to replace our aging Active Directory file storage infrastructure. The current systems are already 5 years old and have reached the end of their effective support life.... Read full article
Security Improvements for Local Email Server 02/28/2015
In order to improve security, ITSS will be blocking access to an email server. Gmail users will not be affected.... Read full article
Improve Accessibility: Think Before You Link 02/23/2015
A link that only says "Click Here" or anything else that is very generic such as "follow this link" or "more information" is difficult for some people to use because there's no specific content in that link nor a... Read full article

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Upcoming Events

Gmail - UMD's Email Service 04/01/2015 @ 12:00 PM
Does UMD Gmail leave you feeling overwhelmed? Stop by to learn the basics or to simply refresh your skills. Read full event details
Google Calendar - UMD's official calendar solution 04/08/2015 @ 12:00 PM
We can't add more hours to your day, but we can help you keep track of them better. It will cover the basics of using Google Calendar Read full event details
Google Drive - Unlimited storage for your files, with sharing and access made easy 04/10/2015 @ 12:00 PM
Unlimited storage for your files, with sharing and access made easy Read full event details
Google Groups - Mailman replacement and so much more 04/13/2015 @ 12:00 PM
If you regularly send out emails to large groups of people, chances are that you're already familiar with Google Groups, which has replaced Mailman as UMD's group email management solution. But did y Read full event details
Managing UMD email for departments, clubs, programs, and websites 04/17/2015 @ 12:00 PM
Do you have a departmental email account or an address that you use for a club, program, or website? Do multiple people check the email? Or does the person responsible for responding to messages cha Read full event details

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