
Frequently Asked Questions
- Why do I need to register my computer?
- The goal of NetReg is to restrict network access to authorized users to increase overall network security.
- Do I need to register every time I use the computer?
- No. For wired connections, you need to register your computer once each year. You may need to re-register if your computer is off the network for an extended period (on vacation or leave) or if you move to a new office.
- For wireless connections, you need to register your computer once every 90 days.
- How do I register my computer?
- To connect your computer to the UMD network over a wired or wireless connection, simply open a web browser (Firefox is preferred), and follow the onscreen instructions to register the computer using your University Internet ID.
- For details see: Registering via NetReg
- When I try to access the NetReg registration web page, I get the error message "Page not found".
- This may be a browser problem. Try these steps:
- Try typing in the full name:
https://netreg-camp.d.umn.edu/register.html
- Try a different web browser (Firefox is the preferred browser).
- Check the security settings on your browser.
- Verify that your computer cable is plugged into the network jack.
- For further assistance, contact the ITSS HelpDesk 218-726-8847.
- I'm moving to a new office - do I need to register again?
- If you move to a new office in the same building, you should have full network access without registering again. If you move to a new office in a different building, you may need to register your new connection.
- I'm changing computers - do I need to register again?
- If you get a new computer, you will need to register it to get full network access. If you use multiple computers on the network (for example, a desktop and a laptop), you will need to register each computer.
- I registered and my connection is working, but I keep getting redirected to the NetReg registration web page.
- You may need to clear your browser cache. For further assistance, contact the ITSS HelpDesk 218-726-8847.
- I registered once and my connection was working - but now it quit.
- You may need to re-register (for example, if you have a virus and were removed from the network), or there may be other network issues. Try these steps:
- Open a web browser and try typing in the full name: https://netreg-camp.d.umn.edu/register.html
- Try a different web browser (Firefox is the preferred browser).
- Check the security settings on your browser.
- Verify that your computer cable is plugged into the network jack.
- For further assistance, contact the ITSS HelpDesk 218-726-8847.
Rev: 9.10 sab