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In This Issue

+ Secure email

+ Interactive Campus Kiosk

+ Internet Explorer 7 problems

+ Voicemail tips - Temporary Greeting

+ FacultETools: Podcasting

+ Desktop Security: Managing Private Data


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ITSS home : infotech.NEWS : November 2006


Technology news for UMD faculty, staff and students

November 2006

ITSS by the Numbers

During Spring 2006:

  • The average number of email messages we delivered on a weekday was 76,639. On average, 71 percent of all email sent to UMD was filtered out as spam or viruses.
  • Twelve full-access student computing labs were reserved for classes for 247 hours per week and available for open use 589 hours per week.
  • 34 campus buildings have a building network feed operating at 1 gigabyte per second.
  • 99 surveillance cameras run over the campus network, monitoring parking lots and campus sites that need additional security.
  • ITSS checked out 2,211 pieces of equipment from our Audio-Visual Services.

ITSS Online Quiz

Take an online quiz to see how much you remember from last month's newsletter.

Secure Email Changeover is Getting Closer

Beginning January, 2007, only email clients configured to use secure settings will be able to connect to the UMD email servers to send and receive mail.

Unless configured to use secure (encrypted) protocols, email programs send your username, password, and email content as clear text that can possibly be intercepted by others - particularly on a wireless network. You should check your email program's settings to make sure your incoming (IMAP or POP) and outgoing (SMTP) servers are configured to use secure settings. We'll begin sending targeted reminder emails later this semester to those who we notice are still using non-secure settings.

Our secure email instruction pages provide step-by-step instructions for those who are first configuring an email program or who are already using a program and just need to add the secure settings. See:

For Mulberry users: The only version of Mulberry that will work after this December is the Mulberry 3.1.6 Secure version we've had available for the past few years. Older versions do not support secure protocols. Mulberry 3.1.6 does not run on Mac OS9 so those who have not updated to OSX will no longer be able to use Mulberry.

For other email clients: Any email program that supports secure settings should work with our UMD email system. We have secure configuration pages for using IMAP with the most recent versions of the following programs:

Interactive Campus Kiosk in SCC

Located at the heart of UMD, the Solon Campus Center information touchscreen kiosk provides individuals new to campus with an informative and an interactive way-finding system. The kiosk itself was developed in-house over the summer of 2006 by Viz Lab/ITSS staff. The interface is high-tech, yet welcoming, in keeping with the mission of the University. The design process blends the expertise of regular staff with opportunities for graduate and undergraduate student employees.

The UMD Info-Kiosk is a new service for the campus, featuring points of interest to new students and their parents, as well as visitors to UMD. Interactive maps pinpoint key locations for visitors. Photos of campus cultural and athletic facilities highlight these special areas. Brief written descriptions provide overviews of each pertinent area, from the College of Pharmacy to Human Resources and Admissions. The maple cabinetry housing the kiosk was built in keeping with the natural wood design of the Solon Campus Center. Clock chimes on the hour, composed by Prof. Tom Wegren and SFA music student Andy Reilly, further enhance the ambiance.

The UMD Info-Kiosk was designed and built by the VDIL/ITSS team of Lisa Fitzpatrick, Melissa Jokela, Paul Nelson and Anthony Rostvold at the request of Chancellor Martin.

Internet Explorer 7 problems

Internet Explorer 7 (IE7) for Windows, recently released by Microsoft, has not yet been certified for use with a number of enterprise systems, including PeopleSoft, Oracle, and Cognos. Administrative users should delay upgrading to this newest version until we receive confirmation that it can be used with enterprise applications.

ITSS has delayed distribution through our WSUS server, but customers running Windows Update may download and install IE7. If you install it and find that you have problems, you can roll back to IE6 using the following instructions:

To uninstall Internet Explorer 7 to return to Internet Explorer 6 on Windows XP

  1. Click "Start," and then click "Control Panel."
  2. Click "Add or Remove Programs."
  3. Check "Show Updates" at the top of the dialog box.
  4. Scroll down the list and highlight the version of Internet Explorer 7 that you are running, and then click "Change/Remove." (If you are running Internet Explorer 7 Beta 2 Preview March 20 or later, it is not necessary to check "Show Updates.")
  5. Go here and select the appropriate version of Internet Explorer 7 for your operating system

Voicemail tip of the month: Temporary Greeting

Next time you need to be away from the office for an extended period or for special circumstances, try out the Temporary Greeting feature of the new Call Pilot voice mail system. This feature allows you to record a temporary greeting that will go into effect as soon as you record it, and remains in place until the date and time you specify. After the expiration date/time has expired the system will automatically revert back to your normal greeting. This feature saves you time by not having to re-record your normal greeting and eliminates confusion for callers if you forget to re-record your greeting once you're back to the office.

To record a Temporary Greeting, log in, and then press 823. The system will walk you through the rest of the steps.

FacultETools: Podcasting

Podcasting is a blanket term used to describe a collection of technologies for automatically distributing audio and video programs over the internet via a publish-and-subscribe model. Podcasting enables independent producers to create self-published, syndicated "radio shows", and gives broadcast radio or television programs a new distribution method.

In the podcasting model, the publisher publishes a list of programs in a special format, known on the web as a "feed". Someone who wants to see or hear the podcast subscribes to the feed in special "podcatching" software, such as iTunes, which periodically checks the feed and automatically downloads new programs as they become available. Typically, the podcatching software also transfers the program to a desktop or portable media player.

For more information on Podcasting, visit Wikipedia at

Visit the UMD podcast website:

If you are interested in Podcasting, contact Bruce Reeves 726-6831 or Shelly McCauley Jugovich .

Desktop Security: Managing Private Data

In last month's newsletter, we provided an overview of the steps required for Managing Private Data. This month, we'll focus on the first item in that list:

Know the meaning of the term private data and what it means to protect it.

So - what is private data? The Office of Information Technology (OIT) provides these guidelines.

Examples of private/non-public data:

Examples of contractually protected information:

Examples of Individually-Identifiable Health Information:

For additional information and links, please review the web site, Managing Legally Protected Electronic Private Information. is published monthly during the academic year by ITSS. An email digest is also sent to all users subscribed to the infotech.announce, and studenttech.announce. The goal is to distribute information useful to the daily routines of the University of Minnesota Duluth campus community in conjunction with computer and telephone technologies. Comments or suggestions may be sent to the editor at: