University of Minnesota Duluth | Information Technology Systems and Services

For full versions of articles read infotech.News online


Technology news for UMD faculty, staff and students

September 2012

Emergency Notification with TXT-U
UMD uses multiple methods to alert students, faculty, and staff about emergency situations.
Chat With ITSS Help Desk Staff
In addition to phone (218/726-8847), email ( and walk-in (Kplz 165) support, the ITSS Help Desk now has another method of delivering customer service: Chat!
At Your Service: The Multimedia Hub
The Multimedia Hub offers an array of services. Let us help you with your next project.
Broadcast Yourself at UMD: YouTube and Google Hangouts On Air
YouTube will join the expanding list of available Google Apps for the University of Minnesota beginning Friday, August 3. The addition of YouTube also enables the Google Hangouts On Air broadcast feature.
Wireless Networking for UMD Housing
ITSS has completed a two-and-a-half-year project to add wireless networking services to UMD residence halls and apartments.
Mobile Web Pilot
ITSS webmaster Andy Manteuffel and the Campus Web Committee have completed a pilot project to make part of the UMD web site more usable to mobile devices.
When Three LMSs Become One
Last academic year, the UMN system had 3 centrally supported Learning Management Systems. This academic year, Moodle 2 is the only centrally supported system.
Payment Changes: Public Printing and Parking
The current cash-to-card payment system used for printing and parking services at UMD has will be updated during winter break 2012.
Using ub? Switch to Bulldog!
As previously announced, the system will be decommissioned in September.
Beware of Phishing Attempts, Scams, and Job Offers in Your Email
Email phishing attempts, try to fool you into providing private information such as your Internet password, banking information, or other information that might lead to identity theft.
AD Policy: Timeout increased from 15 to 30 minutes
On September 7, ITSS increased the time on the Active Directory (AD) policy that forces Windows AD workstations to a password-protected screen saver after a period of inactivity. The inactivity interval was changed from 15 minutes to 30 minutes.
Technology Fall Update
ITSS hosted a technology fall update on Monday, September 10. Those of you who were unable to attend might want to check the links in this article for information you may have missed.
Policy Update
Please be aware of the new Policy and Criteria for Mass Email to UMD Students from the Office of the Vice Chancellor for Student Life.
ITSS Staff Update
This past summer we welcomed four new staff to our department and we said "thank you and best wishes" to four former ITSS employees. We are pleased to introduce the following staff.
ITSS By The Numbers
Ten Years Ago in ITSS

infotechNews is published monthly during the academic year by ITSS.
An email digest is sent to users subscribed to infotech.announce, and studenttech.announce.
The goal is to distribute technology information useful to the daily routines of the UMD campus community.
Comments or suggestions may be sent to