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Phone Numbers Changes for NRRI and CMRL

infotech.NEWS: September 2015

The Natural Resources Research Institute and Coleraine Minerals Research Laboratories have new phone numbers.

This summer, the Natural Resources Research Institute (NRRI), and Coleraine Minerals Research Laboratories (CMRL) converted to UMD's voice systems. They were two of the first units installed on our new Avaya Aura platform.

In order to integrate these sites into our systems and maintain the campus 4-digit dial plan, it was necessary that they receive new phone numbers.

NRRI used to have 218-720-XXXX numbers. They've been replaced by 218-788-2XXX numbers. You can find someone's new number by calling their old number and listening to the recorded announcement. You can also search for the person from the UMD website. You can now dial anyone at NRRI by dialing the last four digits of their number.

CMRL used to have 218-245-42XX numbers. They've been replaced by 218-667-42XX numbers. Again, you could find someone's new number by calling their old number and listening to the recorded announcement, but you will be charged for a long distance call. The recommend way to find someone at CMRL is to search for the person from the UMD website.

Only people with Avaya Aura phones can dial CMRL with 4-digits at this time. Users with our Nortel phones will have to dial the new CMRL numbers using their long distance authorization codes.

NRRI and CMRL work closely together and a high percentage of their long distance calls used to be to one another. Those costs have now been eliminated and they can call each other, or UMD via 4-digits.

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