ITSS is currently developing a new service for the campus to provide enhanced support for Apple technologies using Casper Suite software. Casper is a comprehensive enterprise management solution for the Apple platform, including both OSX and iOS devices.
YouTube auto-captions are often such poor quality that content is not accurately communicated to people who depend on captions such as the Deaf and hard of hearing. Auto-captions should be corrected to be precise and provide equal access. A redeeming aspect of auto-captions is that they can be used as a starting point for captioning your own videos. The Multimedia Hub is available to assist you in providing videos inclusive to all.
Google Documents lack key accessibility functionality and should be used with caution as the software currently is not inclusive to all people. However, some methods exist for you to improve its accessibility.
The prefix [Warning: Phish?] on an email subject line helps to alert you of a possible scam. It is added to a message, which is suspected of being an unsolicited email that could lure you in and prompt you to provide valuable personal and financial information.
Ever wondered if someone else was using your Gmail account? Did you know that Gmail gives you a tool to check on this very thing? It's called "Last Account Activity" and it's available to every Gmail user.
ITSS staff members Debbie Wing and Matt Johnsted have been recognized for outstanding service and special contributions. A group of staff were honored for their significant contributions toward the Enterprise System Upgrade Project (ESUP).