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Note: Information contained in archived ITSS newsletter articles was current at the time of publication, but may not reflect the present state of technology or ITSS.

March 2002

Managing Your Information via the Web
Here at UMD, the ITSS staff has developed web tools to do central systems billing, to check students into labs, to help filter email, to generate long distance and telephone equipment bills, to register computer equipment, to track our inventory, to record calls to the helpdesk, to register for ITSS classes. The interactive web forms found on our request pages are used to generate work orders, email notifications to appropriate people, and produce daily/weekly/monthly status reports. Requests can be filled out 24 hours a day, 7 days a week. Systems can even share data; for example, when the ITSS Help Desk receives a call and the phone number is entered, the information associated with that phone number (name, location) is automatically filled into the form. Information can also be made available to authorized users (for example, each person can see his/her current central systems usage).

We'd be happy to organize your existing data into databases or to create new applications and to create interactive web forms that could interface with your data. Your data will be secure: stored on a central system with daily backups. Restrict access or open it up. Provide your own images or have us use UMD templates. Contact Paula Pollock ( or ext. 6190) for rates and more information.

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Last modified on 03/06/02
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