ITSS Telephone Services

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Dialing 911 from campus

In response to requests from campus police and the St. Louis County 911 Dispatch Center, ITSS made a change in February, 2000 to the campus dialing plan that affects 911 calls.

Everyday, numerous faculty, staff, and students were misdialing long distance calls that ended up as hang up calls to the 911 center. To solve this problem, ITSS added a short delay to the call set up time. It now takes 14 seconds from the moment you dial 911 until it begins to ring at the 911 center.

Be patient and stay on the line - your call will go through.

UMD Information Technology Systems & Services (ITSS) provides both local and long distance telephone services to the campus. A variety of phones are available to suit different needs on campus.

As part of the phone service, automated voice mail is available on every phone extension.

For more information on our phone and voice mail service, select one of the following:

Phone options and features: Select the model that is right for you, and learn how to use basic features such as call forwarding, transfer, and more.
Unified Messaging & My Callpilot Desktop Message: Learn how to log in and use the campus unified messaging system.
Dialing instructions: How to dial local, long distance, international and 911 calls from campus phones.

Rev: 7.22.11 sab