ITSS Telephone Services

A variety of phone models are available for faculty and staff. Select the model that best meets your needs. Please note that some locations are restricted on their phone choices.

On-campus telephone options
Model 3902 Digital Single-line with display	Model 3903 Digital Multi-line with display and call log	Model 3904 Digital Multi-line with display, call log and personal directory
Model TTY Teletype TDD	Model 2500 Analog Standard desk set	Model 2600 Analog Standard wall set
Washburn and RLB telephone options
Model Unity1 Analog Unity six button set	Model Unity2 Analog Unity ten button set

Telephone Features

Following are instructions for some of the more commonly used features. For additional features and instructions, please refer to the manual that came with your phone.

Call Forwarding

To redirect your incoming calls to another phone:

1. Dial *72.
2. Listen for dial tone.
3. Dial number to forward your calls to.

To deactivate, dial *73.

Transfering

To transfer your caller to another extension:

1. Depress switchhook.
2. Dial number and announce call.
3. Hang up (party will be transferred).

Conference calls

To create a three-way conference call:

1. Connect to first party.
2. Depress switchhook.
3. Dial second party's number.
4. Announce the conference call.
5. Depress switchhook (all parties are connected).

Automatic wake-up service

To use your phone as an alarm clock:

1. Dial *77.
2. Enter wake-up time.
3. Dial *80 to disable.