Information Technology Systems and Services.
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ITSS Rates and Fees for 2013-2014


Rates for [ 2010-2011 | 2011-2012 | 2012-2013 | 2013-2014 | 2014-2015 ]


ITSS will bill the following services:


External University customers, who pay by cash, check or credit card, will continue to be billed monthly for the respective support provided by ITSS.


Telephone Rates

Internal customers, which are departments that pay through EFS, will be billed for installation labor.

Installation and Repair (per hour) $ 50.50

All internal customers, which are departments that pay through EFS, will continue to be billed monthly for long distance calling services listed in this section of the rates.

Faculty/Staff Department Long-Distance Call Rate:
Weekday, Evening and Weekend $ .06 per min
International Long-Distance Rates
(Currently not available, rates are being reviewed)
varies

 


Network Rates

Internal customers, which are departments that pay through EFS, will be billed for installation labor.

Installation - Labor $ 50.50 per hour

Note: Electrician/Carpenter rates are paid directly to Facilities Management and are not included in ITSS rates and fees.

 


System & Server Rates

System Rates

Description Unit Measure Internal University Customer
Systems & Server Labor per hour $ 50.50
Personal file storage Gigabyte per day see File Storage Rates below
Server Services Managed by ITSS per month $ 101.00
Account Setup no charge

Server Rates

All customers who have arranged to use a dedicated or private ITSS server will be billed the following rate. Please note that the server has a maximum amount of 5GB file storage included in the server rate. If you require additional storage above this amount, you will need to reference the File Storage Rates below to calculate your annual expense for the server and for the added file storage.

Annual ServerExpense $ 1,212.00 This rate includes two hours labor per month for 1. adding and monitoring systems with our monitoring software, 2. monitoring backup services, 3. patching, testing, and deploying software upgrades on server.

 


File Storage and Backup Rates

Faculty and Staff accounts used for University business are eligible for 5 Gb of Internet file storage along with 10 Gb of Active Directory system file storage without charge. Additional file storage and/or backup services will be billed according to the rates in the following tables.

Additional file storage setup $ 50.50 per year

 


Student Basic Access and Computer Lab Access Rates and Fees
includes Technology Fee beginning Fiscal Year 2013

Basic Access to Public Workstations and Email with 500 Meg Disk Storage (Currently Enrolled Students at UMD)  
The fee for 6 or more credits for UMD Collegiate Units and Continuing Education for Fall and Spring Semesters $82.75 per semester
The fee for less than 6 credits for UMD Collegiate Units and Continuing Education for Fall and Spring Semesters $41.38 per semester
The fee for 3 or more credits for UMD Collegiate Units and Continuing Education for Summer Semester $41.38 per semester
The fee for less than 3 credits for UMD Collegiate Units and Continuing Education for Summer Semester $20.69 per semester
College in the Schools (CITS) and Post-Secondary Education Opportunity (PSEO) per course fee $6.00 per course
Computer Network Access Fees charged to Continuing Education students registering for special credit registration courses $6.00 per credit
Full Lab Fee with 500 Meg Disk Storage
(currently enrolled UMD students)
$ 71.75 per semester
Daily Access to Labs
(students enrolled in current academic semester)
$ 6.00 per day
Two-Week Lab Access
(currently enrolled UMD students and special UMD programs)
$ 20.00
Lab Reservations see Library room reservations  

Note: Faculty may reserve a teaching computer laboratory for one class session per semester without students having to pay the lab fee. Classes that pay the lab fee will have priority. Classes that use the labs more than once in a semester must require all students enrolled in the course to pay the lab fee. Access to the computer labs for faculty for instructional or course development purposes for a class taught in the labs is free.

Additional Disk Space $ 6.00 per 100 MB
Laser Pages - Black and White 8 1/2" x 11" $ .05 per page
Laser Pages - Black and White 17" x 11" $ .20 per page
Color Pages - 8 1/2" x 11" $ 1.00 per page
Color Pages - 17" x 11" $ 2.50 per page

 


Personnel & Service Rates

ITSS will continue to bill staff labor support in the areas of audio-visual, consulting and programming, web development, workstation maintenance and parts, support for department servers, and other special projects as arranged with ITSS.

Audio Visual Equipment Maintenance & Repair
(Additional charge for parts @ cost)
$ 50.50 per hour for professional staff
$ 25.25 per hour for student staff
Computer on Cart Checkout no charge
Computer Equipment Maintenance & Repair See detailed rates list
http://www.d.umn.edu/itss/techcenter/services.html
Consulting/Programming $ 50.50 per hour
Consulting/Programming to Set Up Database Queries $ 50.50 per hour
Evaluations and Test Scoring

There is no labor charge for classroom test scoring and course evaluation processing. Additional forms may be purchased from the UMD Bookstore.

Desktop Software Installation for University-owned computers
(See Recommended Solutions for additional software installation information)
$ 50.50 per hour
Desktop Software Installation for personal computers See detailed rates list
http://www.d.umn.edu/itss/rates/services.html
Document Imaging Support $ 50.50 per hour for professional staff
Electronic File Transferring $ 50.50 per hour
Label Printing $ 0.60 per sheet of 30 labels
for example: $ 20.00 per 1000 labels
Multimedia Hub Development and Support
(Additional charge for materials @ cost)

Rate for University Support paid by EFS:
$ 50.50 per hour for professional staff
$ 25.25 per hour for student staff

Rate for Non-University Support:
$ 59.00 per hour for professional staff
$ 29.50 per hour for student staff
Network Installation $ 50.50 per hour
Personal File Reload $ 50.50 per hour
Set Up of Aliases Other than Classes (approx 3/4 hr) $ 50.50 per hour
Set Up of Class Lists or Aliases no charge
Telephone Installation $ 50.50 per hour
Training
- ITSS Sponsored Workshops for faculty and staff no charge
- Department requested training
 email amevans@d.umn.edu
to be arranged
Web Page Development Rate $ 50.50 per hour

 


Interactive Television and Videoconferencing Support Rates

ITSS will continue to bill all customers for Interactive Television support according to the following rates.

Classroom Rental
NEAT Members $ 0.00 reciprocity grant
Educational Use (Class, Colloquium, Continuing Education) $ 18.00 per hour
Videoconferencing Meetings, Webcasts, Webinars $ 30.00 per hour
Other UM Use (Meetings, etc) $ 30.00 per hour
Other Educational Institutions $ 30.00 per hour
Government & Non Profit $ 50.00 per hour
Non-University Use $ 125.00 per hour
ITV Classroom Use for Non ITV/Non Videoconferencing Purposes $ 18.00 per hour

 


Audio-Visual Rates

ITSS will continue to bill all customers for audio-visual support according to the following rates.

Audio Visual Equipment Maintenance & Repair
(Additional charge for parts @ cost)
$ 50.50 per hour for professional staff
$ 25.25 per hour for student staff
Equipment Checkout no charge
Parts billed at cost