ITSS Online Service Requests

New Employee Checklist

Following is a description of the forms most commonly needed for a new University employee.

Service	Description	Service Request
Central system account	Email account and access to Enterprise systems, modem pool, etc.	Standard email/Internet account
Novell account	Access to Office Server software, network printing, shared drive (H: drive)	Add, change or remove a Novell Office Server account
Computer setup (select one)	Install new computer on the network Verify network connection Configure University security settings. Install standard University software (Office, Symantec, email). Create workstation account and/or set up Novell access. Set up network printing	Install a new computer on the network
Computer setup (select one)	Set up existing computer for new employee Verify University security settings. Update standard University software (Office, Symantec, email). Create new workstation account and/or set up Novell access for new employee. NOTE: Without this step, a new employee will not be able to log in to the computer.	Computer assessment & update service

Rev: 9/09 sab