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ITSS Service Requests : Novell : Open, Update, Close Novell

Novell Office Server Accounts

NOTE: For University employees only - no student accounts.

Use this form to:
* Open a new Novell account

* Change the type of service from Windows to Macintosh or vice-versa.

* Close a Novell account and delete all associated files.

* Move an account from one department to another.

For more information:
* Novell services at UMD

* Novell access from off-campus

For rates:
Effective 7/1/06, Novell services are included as part of the overall ITSS network service for University employees, so there is no additional monthly charge.

For assistance with this form:
Call the ITSS Help Desk at x8847

Customer Information

Name:  Email: 

Phone:  Dept: 

Room and building:

Authorization for this request

Department contact (name):    Email:

Phone:    CUFS (for verification):

Service requested

Open a new Novell account:
Windows Full Service - Printing, file storage/sharing, software
Macintosh Full Service - File storage/sharing, software
Windows Print Service - Printing

Change an existing Novell account:
Change to Windows Full Service - Printing, file storage/sharing, software
Change to Macintosh Full Service - File storage/sharing, software
Change to Windows Print Service - Printing

Close a Novell account and delete all associated files
Remove Novell service
Note: All files in the personal folder for this account (H:\dept\user\) will be deleted. Move any department files stored in the personal folder to the department's shared (COMMON) area before removing the account.

Account name

Specify the Novell account to be opened, updated or closed
Novell account name:
For new faculty or staff accounts: Enter the University Internet ID / email name (for example: jdoe).
For new department accounts: Enter an 8-character name that begins with your department abbrevation (for example: itssdesk). Student Internet IDs will not be accepted.

File storage/sharing (full-service accounts only)

Should this account be granted access to the department's shared (COMMON) folder?
Yes
No

Novell client software (Windows computers only)

Do you need the Novell client software installed on your computer?
Yes
No
Note: For license and security reasons, the Novell client software can only be installed on University-owned computers (not personal computers).

Comments or Questions