People | Departments | Search UMD

ITSS home : ResNet : Technical support

ResNet

Technical Support

ITSS offers technical support to students in a number of ways to cover most of your technology needs.

What	Type of support	Contact info	Cost
ResNet TechLine	Telephone support for problems with: ResNet registration process ResNet Security Alerts Accessing the network from the residence halls Copyright infringement or other network abuse questions	6116 (on campus) resnet@d.umn.edu	Free
Help Desk	Telephone support for: Password resets General questions on UMD's email, labs, network, file storage, disk quotas, and printing	8847 (on campus) 726-8847 (off campus) Hours	Free
STAC Student Technology Assistance Center	One-on-one help with: Password problems Basic software & hardware problems Digital cameras, video productions and other technology ITSS Security CDs Basic virus/spyware scan The STAC operates on a first come, first serve basis and accepts walk-in visits only.	Kirby Plaza 146 Hours	Free
Computer Maintenance	Drop-off service for: Computer virus and security check-ups Operating system reinstalls Hardware upgrades or repairs	7973 (on campus) 726-7973 (off campus) Kirby Plaza 165	Security CDs: Free Virus/security checkup: $10 Reinstall OS: $41.50/hour Hardware repair: $41.50/hour Other work: $41.50/hour
Telephone Maintenance	Problems with University phones or voice mail.	8573 (on campus)	Free
Student Computing Labs	Walk-in assistance during open hours with: Password resets Lab software questions	See: Computer lab operating hours	Free

http://www.d.umn.edu/itss/resnet/tech_support.html

Rev 09.05 sab

Didn't find what you were looking for?