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Microsoft Software Program for Students http://www1.umn.edu/ucs/Microsoft/ms4students.php/

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FAQ for Duluth Students

The University has purchased software licenses for the following Microsoft products that are available to any currently enrolled U of M student taking at least one course credit:

How do I get the software?

All software orders must be placed through the official University Microsoft online order form. This process verifies your student enrollment. You will need to authenticate with your University Internet ID/password.
Go to : U of M Microsoft Software Students

If you have problems accessing the order form, check the troubleshooting tips here: I am unable to access the online order form, and I am a currently enrolled U of M student...

What does it cost?

There are two options:

Where do I pick up my CDs?

After placing an order, Duluth students can pick up their CDs at the UMD Computer Corner, 175 Kirby Student Center (first floor of the Bookstore).

When placing your order, select: "DULUTH - 175 Kirby Student Center"

Kirby Confusion: Two Kirbys - only one place to get your Microsoft CDs:
175 Kirby Student Center = UMD Computer Corner = YES, Get your CDs grin
175 Kirby Plaza = ITSS AV/Maintenance = Sorry, No Microsoft CDs frown

What do I do if I miss my scheduled pick up date?

You can pick up your CDs any date on or after your scheduled pick up date - just stop by the Computer Corner.

How do I cancel or change my order?

Send an email to go4care@umn.edu requesting that your software order be canceled. Accounting will reimburse your student account for the original order.

You will receive a confirmation once your order is canceled. At that time, you will be able to access the online order form again to place another order if you wish. Since student participation in this program is expected to be high, canceling an order may take up to three business days.

What if my CD is defective?

Return it to the UMD Computer Corner for an even exchange.

Additional information

For more information or to place an order, go to the official University web site at: U of M Microsoft Software Students http://www1.umn.edu/ucs/Microsoft/ms4students.php/.

Rev: 09.24.05 sb

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