Most hardware repair, upgrade, or replacement work is billed at an hourly labor rate (for the current rate, see: Rates and Fees). Estimates can be provided on request. Some software services (virus removals, desktop security) are charged special rates.
We can accept charges to:
- Warranty Claims
- Parts covered by supported vendors during warranty period.
- Labor coverage dependant on vendor contract.
- A copy of the original invoice/receipt is mandatory.
- EFS accounts
- Needed prior to any work being done on departmental equipment.
- We have arrangements with the UMD Computer Corner for cash payments for personal repairs/upgrades.