UMD ITSS Announcements Page

 The goal for production services within ITSS Services is to provide
 highly reliable equipment and services, to minimize down-time, and to
 make repairs and adjustments at hours that will affect the lowest
 number of customers. Equally important is to keep our customer base
 well informed about the status of our equipment and services, and to
 provide as much advanced warning as possible for service outages. This
 web page serves as one of the major ways we keep our customer base
 informed.
 ---
 
 ITSS Services to be down on Saturday, January 5, 2013
 
 ITSS will be bringing down servers on Saturday, January 5, 2013, between 
 6 AM and 6 PM.  This will coincide with the OIT outages also planned for 
 that weekend.  (See below.)  We expect to be up and running on January 5 
 by early afternoon, but we have reserved the whole 12 hour period from 6 
 AM to 6 PM if needed.
 
 The purpose of this outage is to do a major upgrade to our network.  You 
 may recall that we attempted to do this in August, but an error in the 
 vendor software caused the network to fail.  By the time we backed out 
 the change, much of a day had gone by.
 
 Initially we planned this change for Friday, December 28.  However, this 
 schedule depended upon using some technology that caused us so many 
 problems on Wednesday, December 19.  For this reason, we have had to 
 change our plans in order to take a more conservative approach to 
 the upgrade.  By moving the upgrade to a Saturday when many OIT systems 
 will also be down, we hope to minimize the impact on our users.
 
 Please plan to take January 5 as a break from technology.  But if you 
 really need a technology fix, Google mail should be working.
 
 Thanks,
 Linda Deneen
 
 ---
 Although every attempt is made to keep the systems and networks up and to
 announce downtimes in advance, ITSS reserves the following time periods 
 for unannounced emergency shutdowns:
 
 		Wednesday	00:00 - 06:30 AM
 		Saturday	06:00 - 09:00 AM
 		Sunday		06:00 - 10:00 AM