University of Minnesota

UMD ITSS Announcements Page



 The goal for production services within ITSS Services is to provide
 highly reliable equipment and services, to minimize down-time, and to
 make repairs and adjustments at hours that will affect the lowest
 number of customers. Equally important is to keep our customer base
 well informed about the status of our equipment and services, and to
 provide as much advanced warning as possible for service outages. This
 web page serves as one of the major ways we keep our customer base
 informed.
 ---
 
 Fri Jul 31 
 
 At 600AM on the date above ITSS Network Team will apply an update to our VPN
 remote access equipment. The work is necessary to address several vulnerabilities
 that exist with the current version of code. After applying the update a reboot
 is necessary, which will result in a 5 minute outage for VPN services. Any
 connected users will be disconnected during this reboot.
 
 At 800AM we will update client software on our VPN remote access equipment. This 
 change is also to address several vulnerabilities as well as improve compatibility
 with Windows 8.1 and OS X 10.10. Once the new client software is in place, then
 your device will automatically update on your next connection.
 
 If you experience VPN problems after 630AM on the date above, please contact the
 ITSS Helpdesk at 218-726-8847.
 
 Thank you,
 ITSS Network Team
 CR#1260
 
 ---
 Although every attempt is made to keep the systems and networks up and to
 announce downtimes in advance, ITSS reserves the following time periods 
 for unannounced emergency shutdowns:
 
 		Wednesday	00:00 - 06:30 AM
 		Saturday	06:00 - 09:00 AM
 		Sunday		06:00 - 10:00 AM
 


Go to the [UMD HOME PAGE]
The views and opinions expressed in this page are strictly those of the page author. The contents of this page have not been reviewed or approved by the University of Minnesota.

Page author helpdesk@d.umn.edu (ITSS Systems Group)
Document last modified Friday, 31-Jul-2015 06:00:01 CDT
Page URL http://www.d.umn.edu /itss/systems/html/announce.html
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