OFFICER’S
HANDBOOK
| K I R B Y S T U D E N T C E N T E R | ||
U N I V E R S I T Y OF M I N N E S O T A D U L U T H O F F I C E OF S T U D E N T A C T I V I T I E S | |||
2007 – 2008
TABLE OF CONTENTS
Welcome Page 2
Responsibility of Student Organizations Policy Page 3
Time Management Page 4
Delegation Page 5
Constitution Page 7
Organization Membership Page 10
Meetings Page 11
Conflict Management Page 16
Advisors Page 18
Frequently Asked Questions Page 20
Kirby Student Center Staff Page 24
Dear Student Organization Officer,
Congratulations on becoming an officer in your organization! Your new role will provide you with many challenges and rewards. One of the challenges that you will face during this academic year is that your actions will be seen as the actions of your organization and, ultimately, UMD. With this in mind, we remind you to use common sense when making decisions and to treat others with respect.
This handbook was created to help you become better prepared to lead your group. The handbook states UMD policies that will help you better understand the University’s view of the role of student organizations, provides concise information on areas of common concerns for new officers, answers some of the frequently asked questions we receive in our office, and provides a quick reference sheet on our staff.
The Student Activities Staff is eager to assist you in your endeavors throughout the upcoming year. If you have any questions about your organization, please feel free to stop in one of our offices. If you have a concern about your group, please make an appointment with the Student Activities Advisor. This appointment will ensure we have enough time to talk about your issue.
There is a President’s Council that meets periodically to discuss issues that concern all groups. The council also has an alias that keeps all officers informed on such things as leadership training opportunities, additional funding sources, and policy changes. You may sign up for the alias at your group registration meeting or anytime during the year. We hope that you will choose to be an integral part of this organization.
Again, congratulations on becoming an officer in your organization! The Student Activities staff looks forward to working with you this year.
Sincerely,
The Kirby Student Activities Staff
RESPONSIBILITY OF STUDENT ORGANIZATIONS POLICY
The policy on the Responsibility of Student Organizations states that each student organization shall be responsible for the individual and collective conduct of its members and guests in all of its group’s sponsored activities and functions. This responsibility shall be exercised on behalf of the organization by the appropriate elected officers/designated representatives of each group.
This policy applies to both on-campus and off-campus events, and participants are expected to act in accordance with applicable University policies, municipal, and state laws.
The following specific regulations and responsibilities of student organizations for social events follow naturally, in the opinion of the Student Affairs and Student Behavior Committees, from the general policy on student organization responsibility.
This is a general description covering a wide variety of inappropriate behaviors. There need be no cause for concern about vagueness in this instance. It clearly embraces drunkenness and abusive behavior that infringes upon the rights of others as conduct unbecoming to a student.
It is expected that the organization officers/designated representatives will impress upon all members prior to the event that the organization will be responsible.
If there is drinking, disruptive/disorderly behavior, etc. during the function and no evidence that the sponsoring organization attempted any restraining action through officers or other members, the organization will be held responsible by the Student Affairs Committee and disciplinary action may be taken.
It is not the intent of this statement to cause student organizations to assume a police role in the extreme sense. It does, however, expect the sponsoring organization to recognize problem situations and to deal with them in appropriate ways.
All possible situations or actions cannot be encompassed in any policy. It is hoped that this rather detailed statement will, however, clarify the expectations of the University with respect to student organization responsibility.
Time Management
Time…we all have 24 hours a day and 7 days a week. “I don’t have enough time” is not a valid excuse for not reaching your goals. It would be closer to say, “I didn’t make time for that project.” What each of us does with our hours during the day is what makes or breaks us.
By accepting an officer’s position in your organization, you have chosen to add one more job to your daily routine. Time management will be critical to your success as an officer and a student.
Suggestions for Better Time Management
To-Do Lists
A daily to-do list consists of items to be completed in order to stay on schedule. This list may contain items for both yourself and your organization. Smaller items that will lead to the competition of a project should be on this list.
There are many different styles of lists that you can choose from. Some leaders enjoy the “free-style” type of ripping a corner off a page and jotting down a note or two. Others prefer actual forms to complete in a 3-ring binder. Either style is acceptable if it meets your needs.
Listed below are several suggestions to keep in mind while preparing your to-do list.
1. Any type of list will suffice: any size, any style, any form. The list just has to be
right for you. Keep in mind that you may want to keep your lists consistent in
size if you wish to file them for future reference.
2. Put everything you need to accomplish on the list. This will clear your mind and
allow you to focus on ideas and relax.
3. Decide what can be delegated to someone else.
4. Prioritize the remaining items on your list. There are many styles for this as well.
Some like to give the important items an “A” rating, the semi-important items a
“B” rating and the items that do not have to be done today a “C” rating. Others
simply place stars next to the really important items.
5. You may want to further prioritize your list. With the letter system, you can add
numbers to the system. For instance: A1, A2, A3 and so on. This makes it easier
to see at a glance what the most important items are.
6. Make only one list and know where you placed it last.
7. Update your list throughout the day and make a new list each day. Some leaders
prefer to remake their lists at the same time each day. Some do it over breakfast
and others at the end of their workday.
Delegation
As an officer of your organization, you are responsible for getting things done. This does not mean that you have to do everything yourself. It means that you must instruct your members in how to complete the tasks that need to get done in order for your organization to accomplish their goals.
Members sometimes need to be shown how these projects fit into the overall success of the organization. Before this “training” can take place, you must understand the potential of delegation and exactly what you expect out of your members and most importantly – yourself. Once this training is completed, you can delegate tasks to the various members. Delegation is different from assigning. Assigning is basically telling someone what to do, while delegation is a mutual agreement between individuals.
Steps to Effective Delegation
STEP 1: LOOK AT YOUR PRESENT POSITION
STEP 2: PLANNING THE DELEGATION
STEP 3: CHOOSING TO WHOM TO DELEGATE
STEP 4: DELEGATION
A. Review all of the details and necessary steps for successful project
completion with the member.
STEP 5: DELEGATION FOLLOW UP
A. Are you allowing the member the level of authority you agreed
upon?
Things to Remember While Delegating Projects:
Proper delegation is definitely something that is learned and must be practiced. At first, delegation may seem more of a bother than what it is worth, especially when you are spending a great deal of time training members. Once the members know how to complete various projects, your time will be freed up. This will allow you to do short and long term planning with the group.
CONSTITUTION
Organizations often draft constitutions to follow in order to ease the burden of projects from the Officers’ shoulders. This type of plan not only answers the questions of “Who do I delegate to?” it also gives other members specific responsibilities and holds them accountable in writing to your organization.
A constitution should have your organization’s purpose statement, types of officers, and membership/voting requirements if applicable. It should also include other organizations with which you work hand in hand.
On the next page you will find a sample constitution for your modification.
SAMPLE CONSTITUTION OF THE FAR SIDE FAN CLUB
I. Name
The organization shall be called the Far Side Fan Club, hereafter known as FSFC.
II. Purpose
The purpose of FSFC is to provide a relaxing atmosphere for members to read Far Side cartoons, bond in Far Side humor, and exchange Far Side items.
III. Officers
There will be five officers of the FSFC: President, Vice President, Secretary, Treasurer, and Advertising Director.
Article One: President
The President will
Article Two: Vice President
The Vice President will
Article Three: Secretary
The Secretary will
Article Four: Treasurer
The Treasurer will
Article Five: Advertising Director
The Advertising Director will
of Gary Larson.
b) Have a working knowledge of the advertising rules on
campus.
IV. Membership
Membership is open to all UMD students and to community members who have an undying love for the Far Side and Gary Larson.
V. Voting
Anyone can vote provided they fulfill the membership guidelines as set forth in
section IV with the exclusion of non-UMD student members.
VI. Impeachment
Any officer can be impeached for just cause. Impeachment needs ¾ votes of members present. One week’s notice must be given to the officer in question.
ORGANIZATION MEMBERSHIP
What are members?
Members are those great individuals that come to meetings and assist with the goals of the organization. They deserve respect, courtesy, and compassion. They also deserve your honesty and tact. Without members you do not have an organization.
How do we get members?
How to keep members (“…they were just here last week…”)
There are many ways to keep members. But they take time. They take commitment. And above all, they take sincerity.
MEETINGS
For most groups, meetings are the sole source on brainstorming and “getting projects done.” Unfortunately, many people are unsure about how to conduct a meeting and the amount of work that can go into conducting a meeting. Think of it as a play. You cannot produce a play without necessary ingredients: a stage, script, director, stage manager, backdrops, an audience, and actors. There are rooms to reserve, agendas to plan and type, and speakers to contact.
Help! I have Stage Fright! What do I do?
So, in hopes that this essential medium of doing business is successful and does get the results intended, read on to the six steps to conducting an effective meeting.
How to run an effective meeting
How to handle a debate on an issue
Debates can be wonderful ways to discuss items of interest within an organization. They can also create hostility if not handled correctly or appropriately.
Below you will find a list of effective ways to keep a meeting in order and still allow for the necessary disagreements and various ideas that will make your organization strong. Keep in mind that even if these tips are followed to the letter, problems may still arise. Just remember to keep your cool and remain neutral so you may better understand the points of view and potential solutions.
amount of time – especially if time is of the essence in your meeting.
Each individual is allowed to speak only once before being called on again
so that all members who wish to speak may do so. Do not allow the
debate to become personal. This is an issue-oriented task. It is not about
someone’s likes or dislikes of another.
3. Write them down and read them back to the group. If one side wishes to
sell hotdogs and other side wishes to sell T-shirts, write down the pros
and con’s of each side.
4. Ask them if a compromise may be reached that hotdogs be sold for the first
fund-raiser and the next fundraiser have the T-shirts, or vice versa.
Typically, if each side is achieving something out of the deal, the
individuals will be happy with the outcome.
5. Thank all members involved in the debate afterwards and again after the
meetings. Encourage those who took part in the debate to assist one
another in the planning of the desired project. Keep in mind that this is a
team effort, it is the organization winning the debate over an issue. It is
not a coalition winning the debate over an issue.
SAMPLE STUDENT ORGANIZATION MEETING AGENDA
UMD Far Side Fan Club
October 25, 2007
Kirby 351
5:30pm
I. Call to order
II. Officer Report
III. Old Business
IV. New Business
V. Announcements
VI. Adjourn
SAMPLE STUDENT ORGANIZATION MEETING MINUTES
UMD Far Side Fan Club Minutes
From October 25, 2007 in room Kirby 351 at 5:30pm
Members present were: Kelly Lee, Jay Bookman, Sam Light, Sean George, Andy Turbo,
Cindy Palantino, Ayesha Gold, Martha Link, and Patty Peterson
I. Meeting called to order at 5:36pm.
II. Officer Reports
for the new bowling team possibilities.
money or there would be no new calendars for anybody this year.
III. Old Business
A. T-shirt Sale Update – the “cool cow” design was voted on for the T-shirt
sale. It passed unanimously. The shirts will take approximately 12 days
to complete and they will cost members $15 a piece. The club makes $3 a
shirt.
IV. New Business
A. Kirby Table Sign Up – Gold is heading the information table in Kirby for
Tuesday, October 29, 2007. Four members signed up to work at the table
from 10:00am – 3:00pm.
B. All Night Readings of Larson – there will be an all night party on
Saturday, October 25, 2007 starting at 6:30pm. The club will be meeting
at Link’s house.
V. Announcements
A. Calendars for next year are now available from Light for the cost of $4.95
each.
VI. The meeting adjourned at 6:34pm
SAMPLE STUDENT ORGANIZATION MEETING CHECKLIST
BEFORE THE MEETING
_____Reserve meeting room
_____Arrange room to accommodate group
_____Prepare and send out a meeting agenda
_____Contact committee members for reports
_____Prepare handouts
_____Prepare necessary visual aids
_____Reserve audio/visual equipment
_____Order refreshments if desired
_____Invite guests/confirm attendance
Important Reminders for you:
AT THE MEETING
_____Greet all members by name
_____Start the meeting on time
_____Introduce guests/new members
_____Conduct meeting
_____Keep order
_____Handout materials
_____Announce time/place of next meeting
_____Log assignments
AFTER THE MEETING
_____Clean up
_____Collect unused materials
_____Return equipment
_____Follow up on committee assignments
CONFLICT MANAGEMENT
Conflict is something that you will face from time to time. It may be as simple as disagreeing over the price of a sale item at your fund-raiser table.
It is important to remember that not all conflict is bad. Conflict is necessary to arrive at a decision that will benefit the organization. There is a difference, however, on what type of conflict you find yourself dealing with. There are two types of conflict: constructive and destructive. Constructive conflict condemns group thinking and is a healthy way to disagree about an issue. This type of conflict can be handled as a general debate over an issue. Destructive conflict fosters coalitions in the organization and creates internal problems such as undermining and immaturity.
There are solutions that may assist with destructive problems or to prevent them from happening, however.
Handling Destructive Conflict Between Members
This method will not solve all conflicts, nor can any one method. However, it will resolve some of the more serious ones in an organization. If the problems reappear between members, don’t despair. Merely take out your copy of the contract and call a meeting with the members involved and ask what has changed that makes the contract no longer valid. Remain optimistic, sometimes all people need is a reminder.
Handling Conflict Between Yourself and Another Member or Officer
This is a little sticky, however, it can be handled gracefully as well with the correct foundation of understanding.
ADVISORS
Do we have one?
Not all organizations have an advisor. It is highly recommended however that you do, for a few reasons. First, the advisor knows and understands regulations concerning campus organizations and assists organizations with such regulations. Second, the advisor is occasionally the only link a group has from one year to the next. This is especially important when the organization “starts over” with many new members after the older ones graduate or move on.
What do they do?
Advisors are there to advise the group in whichever ways deem necessary by the group. This type of advising should be worked out by the group and the advisor early in the year to save misunderstandings and communication problems.
To assist you in discovering what you would like the advisor to do, respond on a scale of 1 – 4 how important each function is for each of the following statements.
1 – Essential for the advisor to do
2 – Helpful for the advisor to do
3 – Nice, but they don’t have to
4 – Absolutely not an advisor’s function
The advisor is expected to:
1. Attend all general meeting.
2. Attend all executive committee meetings.
3. Call meetings of the executive committee when he/she believes it is necessary.
4. Explain University policy when suitable to the discussion.
5. Explain University policy to the executive officers and depend upon them to carry them out through their leadership.
6. Explain University policy to the entire membership.
7. Reserve an appointment with the officers before each meeting.
8. Help the officers prepare the agenda before each meeting.
9. Speak up during discussion when he/she has relevant information.
10. Speak up during discussion when he/she believes the group is likely to make a poor decision.
11. Remain quiet during general meetings unless called upon.
12. Exert his/her influence with officers between meetings.
13. Take an active part in formulating the goals of the group.
14. Initiate ideas for discussion when he/she believes they will help the group.
15. Be one of the group except for voting and holding office.
16. Attend all group activities.
___17.Require the officers to clear all expenses with him/her before the group makes financial commitments.
18. Request to see the treasurer's books at the end of the semester.
19. Check the minutes before typing.
20. Check all official correspondence before mailing.
21. Get a copy of all official correspondence.
22. Be custodian of all group paraphernalia and records during breaks.
23. Keep the official files in his/her office.
24. Inform the group of infractions of their by-laws and rules.
25. Keep the group aware of its stated goals when planning events.
26. Veto a decision when it violates a stated objective, by-law, or UMD policy.
27. Mediate interpersonal conflicts that arise.
28. Plan leadership skills workshops.
29. Announce any leadership skills workshops and conferences and strongly encourage members and officers to attend.
30. State advisor's responsibilities during the first meeting of the board.
31. Let the group work out its problems, including making mistakes and "doing it the hard way".
32. Insist on an evaluation of each activity by those students responsible for planning it.
33. Take the initiative in creating teamwork and cooperation among the group.
34. Let the group thrive or decline on its own merits.
35. Represent the group in any conflicts with members of the UMD staff.
36. Remain familiar with UMD facilities, services, and procedures that affect group activities.
37. Recommend programs, speakers, and campus activities.
38. Take an active part in the orderly transition of responsibilities between old and new board members.
39. Approve all candidates for office.
40. Cancel any activities when he/she believes they have been inadequately planned.
Please add any other ideas you have on the advisor's role:
Adapted from: Organization & Advisor Manual. California State Polytechnic University, San Luis Obispo.)
FREQUENTLY ASKED QUESTIONS
receiving an alcohol-related violation?
In the event of a student organization event receiving an alcohol-related violation, UMD has mandated members of that organization or team must attend an alcohol education class prior to consideration of any future activities.
something goes wrong at a student organization event?
Yes, officers as well as the advisor can be sued in a lawsuit when something happens at a student organization event such as breach of contract, property damage, injury, or loss of life. The lawsuit will be stronger if student organization funds were used for such things as buying alcohol for a party.
3. How do I set up a fund-raiser?
The first step in setting up a fund-raiser is to reserve table space for your day(s) with Laura Young in the Student Activities Office. Laura will also give you a fund-raiser request form. She will then either approve or deny your fund-raiser request. The main reason requests are denied is that another organization has already booked the same type of fund-raiser for that day. You may resubmit your fund-raiser for another day that is open on the Laura's master calendar of fund-raisers. Your organization must also meet with the Catering Office staff if food is involved for your fund-raiser.
After your fund-raiser is approved, you must complete a cashbox request form and return it to Laura Young. On the day of your event, pick up your cashbox at the Kirby Information Desk. Return the cashbox, with all of the money intact, to the Kirby Information Desk once your event is completed. Please pick up this money within three days of your event. Each group is allowed six fundraisers per year and no more than three per semester.
the official bulldog logo?
Anything that is sold with a logo (i.e. T-shirts, mugs, ice scrapers, etc.) must be approved by Student Activities Staff. A sample of the logo must accompany your fund-raiser request form. To obtain an official version of the UMD Bulldog logo you contact John Brostrom (7175).
5. How can we receive additional leadership training?
The Kirby Leadership Institute at UMD offers a variety of leadership seminars, workshops, symposia, and community learning partnerships designed to help students develop strategies and skills for success. A certificate in leadership, called the UMD Leadership Certificate, can be earned by interested undergraduates. Three new academic courses are being developed, and will shortly be offered through the College of Liberal Arts for academic credit. The workshops are open to all students, staff and faculty at UMD.
The leadership process begins by strengthening the leadership skills of the individual. We offer opportunities for students to learn the basic, fundamental skills that support successful personal relationships, contribute to campus organization leadership, and participation as citizens in the community and beyond.
Student Activities?
Yes, each organization has to re-register every year. All four officers of record must attend one of the scheduled one-hour registration meetings. Though the four officers may attend different registration meetings, the organization is not considered registered until all four have attended a session and provided a signature on the registration document.
Contact the Student Activities Office. Also, announcements for meeting times and places will be placed in the organization's mailbox and sent out via the President’s Council alias.
Your group is financially obligated for all debts incurred by your organization for past years’ services and merchandise. Your officers will be notified of the overdue bills. The staff of the Office of Student Activities (7169) will be happy to help your organization work out a payment plan to your creditors.
or enterprise, which manufactures or sells alcohol?
Registered student organizations and University students may not associate the name, logo, or any identifying symbol of the University of Minnesota Duluth with any enterprise or establishment engaged in the manufacture or sale of alcoholic beverages. This includes advertisements, announcements, meeting notices, or any other public media.
10. What do we need to leave for next year's officers?
Please notify the Office of Student Activities at 726-7169 if you are having trouble with your officers. We will work with you to solve any problems that arise.
form if they are holding a fund-raiser off-campus?
No. A student organization will never be issued a University of Minnesota proof of insurance form. Student organizations are considered independent and autonomous from the University.
13. Can I show video tapes from the local video stores at my table in Kirby or as a
fund-raising event?
No, you may not show local video stores' tapes in Kirby Student Center or as a fund-raising event. These titles are licensed to film distribution companies and they will sue your group should they find out about your event. There are lists of public domain films/videos at the public library and at the UMD library. These films/videos may be shown without a charge to your organization because the ownership license has expired. If you want to show a current film/video, please talk to one of the Student Activities Staff. They will assist you with the lawful rental of the title you are interested in showing.
14. Do I need to obtain a liability insurance policy if I am sponsoring an event at UMD?
As long as your event is held in either Kirby Student Center or the Recreational Sports facility your group does not need to purchase a liability insurance policy. If your event is held outside of Kirby or the Recreational Sports facility you will need to purchase a policy. Policies can be obtained through Kirby Student Center. Please talk to one of the Student Activities Staff it you need to obtain a policy.
15. How can we receive additional funds from the Student Association Loans (S.A.) and
Grants Committee?
Each semester, the S.A. Loans and Grants committee gives monetary awards to registered student organizations that wish to participate in and/or organize programs and activities that promote the growth and development of their group and the UMD community. Announcements for the loans and grants application period will be put in your student organization mailboxes and announced over the President Council's alias. Your organization must sign up for an appointment at the time your application is turned in.
16. What is the university's policy on hazing?
Hazing is a fundamental violation of human dignity. Hazing is committing an act against a student, or coercing a student into committing an act that creates a substantial risk of harm to a person is order for the student to be initiated into or affiliated with a student organization. (Minnesota Statute 127.46). Hazing is not be tolerated at the University.
17. As an advisor, should I have something in my personal file that states that
advising the student group is part of my work duties?
Yes. The Office of Risk Management and Liability has recommended that all advisors have their department heads write a letter stating that student organization advisement is part of the work duties. This letter should be placed in the advisor's personnel file. This will allow the University's legal counsel to represent the advisor should the advisor be sued.
18. Can student organizations use the University’s tax exempt number?
No, student organizations may not use the University’s tax exempt number. The group may apply for a tax exemption number by filling out exemption forms with the IRS.
KIRBY STUDENT CENTER STAFF
Director: Neale Roth
nroth@d.umn.edu
726-7163, KSC 134
Associate Director: Patrick Keenan
pkeenan@d.umn.edu
726-8741, KSC 102
Assistant Director of Leadership Development & Student Activities: Joie Acheson
jacheson@d.umn.edu
726-8740, KSC 114
Student Activities Advisor: Christina Geissler
cgeissle@d.umn.edu
726-8739, KSC 112
Room Reservationist: Verna Richardson
vrichard@d.umn.edu
726-7166, KSC 134
Student Activities Secretary: Mary Jo Bowman
mbowman@d.umn.edu
726-7170, KSC 115
Student Activities Secretary: Laura Young
lyoung@d.umn.edu
726-7169, KSC 115
Cashier: Kimberly Butson
kbutson@d.umn.edu
726-7169, KSC 111
Building Manager: Nate Langemo
lang0631@d.umn.edu
726-7167, KSC 105
Kirby Information Desk
726-7163, KSC 134B
Kirby Games Room
726-7163, KSC 134B
Late Night Kirby
726-8742, KSC 11 Revision: Fall, 2007