How do I chat with a librarian?
Use the chat widget on our home page or from various pages within our site. You can also text us at 218-305-4600, email us, call the Research & Information desk at 218-726-8100, or visit the desk on the second floor for assistance.
When can I message a UMD librarian?
Chats are answered during Research & Information desk hours. After hours chats are answered by a national network of librarians who may use our web site to help you or refer you to one of our librarians.
Who can chat and what type of questions can I ask?
Chat is for UMD students, faculty and staff or for anyone with library related questions. Research questions can become complex, so sometimes you may be asked to continue by phone, by email, or in person.
What about my privacy?
All instant message sessions are recorded and saved for one month. We will make every effort to protect your privacy. Any information you provide is not shared and will remain confidential.
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