Instant Messaging

How do I IM a librarian?

The fastest way is to type your question in the chat widget to the right. Or, if you are signed up with an Instant Messaging network, you could go to Meebo.com, sign in, and send a message to umdlibaskus. Or, if you prefer to use your local Instant Messaging Client, [more info below] add umdlibaskus to your contact list, double-click on the buddy name, and start typing your message. Alternatively, you are welcome to e-mail a librarian, call the Reference Desk at 218-726-8100, or visit for assistance.

When can I IM a librarian?

IM is monitored during reference desk hours.

Who can contact umdlibaskus?

The service is intended primarily for UMD students, faculty and staff or for anyone with questions pertaining to the UMD Library.

What type of questions can I ask?

IM is intended to offer assistance in using the library and its resources. We can answer questions about the library, help you use the library's online catalog and databases, and help you find information on the web. We can also answer brief  factual and ready reference questions. A suggested limit of 5-10 minutes will be placed on individual IM sessions. For inquiries requiring more time, librarians may ask that a session be continued by phone, by e-mail, or in person.

More on Messaging Clients

If you'd rather use a local IM client like Miranda, Pidgin, or Trillian, you need to have a username registered with one of the IM networks listed below. IM clients come in two forms: programs you download and install on your computer (good for your personal/home computer) or web-based clients, useful for public computers.

To get a screen name, use the table below, pick a network, and choose "Get a screen name." Or similarly, go to meebo.com, choose a network, and click on one of the New User? links. Choose a unique screen name, and download their free software (optional). Most networks offer a web client if you do not wish to download software. After you fill out a form and choose a screen name, you can also start using IM in 1-2 minutes with any of these services.

What about privacy?

All instant message sessions are recorded and saved for one month. We will make every effort to protect your privacy. Any information you provide will remain confidential.

Please feel free to e-mail a librarian with any other questions you may have about this service.