
Who may use Ask Us?
Ask Us! is intended for use by UMD students, faculty, staff, distance ed students, Northeast MN residents, and those requesting information unique to UMD. You may also wish to consult our Research Guides, Course Guides, and Privacy Statement. All chat sessions are recorded and saved for one month. We will make every effort to protect your privacy. Any information you provide will remain confidential. If you need technical help, perhaps your question is addressed here.
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Instant Messaging NOW ONLINE Chat with UMD librarians using the chat widgets throughout our site. Due to spam bots, we are discontinuing these services: MSN, Yahoo, AIM, and ICQ. You may still contact us though our chat services on our home page or from inside our databases. We do continue to use
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Text Us! NOW ONLINE Text
a UMD Library Reference Librarian during Reference Desk
hours. Our text number is We try to keep messages short, but please note that long replies may come in the form of multiple text messages. Text messaging rates apply to each text message sent or received and other charges may apply depending on your wireless service plan. (Contact your wireless carrier for pricing and details). |
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AskMN OFFLINE If you have a question or need information when our reference desk is closed, you may use our 24 hour service. Click the link above, type your question into the chat box, and a librarian will respond late at night, weekends, and even when our library is closed. Between our IM Chat and AskMN services, we now offer 24/7 online library reference help. |
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E-mail your question via this form, and we will respond within 24 hours (usually within a few hours). |
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Phone the Reference Desk Call 218-726-8100 for research help during these hours. |
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Visit in Person Visit the Reference desk on the 2nd Floor of the UMD Library during these hours. |
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Consult with a Subject Specialist Meet with a librarian one-on-one to assist you with your research. Please see the list of Subject Librarians. |
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Technical Help Check the FAQ or report technical problems via this form. |









