Service Desks
1st Floor
Circulation Desk
Bring items for checkout to the Circulation desk. A self-checkout machine is available for students, faculty, and staff with valid U Cards.
If you need help locating materials, students and staff at the Circulation desk are available to assist you. Stop at the Circulation desk to see if the item you are searching for is being sorted for shelving. If the item is not found, you can place a Get It! request on an available copy at a University of Minnesota campus library. If the title is not part of the University of Minnesota collections, use Interlibrary loan to request it from another institution.
You can place recall requests online if you log into "My Account" and select an item for recall from the Library catalog. We will notify you when the item is available for pickup.
Group study rooms can be reserved in advance or checked out on the spur of the moment from the Circulation desk.
Course Reserves for classroom assignments and media are stored in the nonpublic Circulation desk area. Student desk assistants will retrieve these for you at your request.
Circulation desk supervisors can assist you with payment of your fines and fees balance or clearing an academic hold status. The Circulation desk is open during all hours when the Library is open. The telephone number is 218-726-6120.
Computer Consultant
At the right-hand end of the Circulation service desk, a student computer consultant is available to assist library users with computer-related or printing-related questions. The telephone number is 218-726-8858.
College Writing Workshop
By appointment, students enrolled in Introduction to College Writing can receive tutoring in Library 142. Writing tutors can assist students with writing assignments from freshmen composition classes and with upper division composition courses. For information, call 218-726-6175.
2nd Floor
Reference Desk
Reference librarians answer questions about the library and its information resources, including databases, journals, library catalog, books, videos, DVDs, newspapers, microforms, and the Internet. They also assist library users with research projects and offer tips in choosing research topics and search terms. Computer work stations and an extensive collection of reference resources are located nearby.
Reference Desk hours.
See Ask Us! for online services.
Telephone Reference
Librarians at the Reference desk will answer questions regarding library resources. The number to call is: 218-726-8100.
"Ask Us!" (E-mail, chat, phone, in-person, or by appointment)
The UMD Library's Ask Us! reference service is best used for getting answers to brief, factual questions; questions about which resources are best to use; and/or questions about UMD. This service is available to UMD students, faculty, staff, Northeast Minnesota residents, and those requesting information unique to UMD.
Research Consultation
Subject specific reference librarians provide research consultations by appointment for UMD students, faculty and staff. View the list of subject specialists.
ITSS Multimedia Hub & Camera Checkout
Students, faculty, and staff of UMD can learn to incorporate video, sound, images, text, and/or animation into their presentations, lectures, or class projects. At the Multimedia Hub, assistance is available free and does not require full computer lab access. Consultants provide guidance on how to do CD/DVD burning and duplication; streaming media; transfer of VHS, DV, or DVD to digital formats; music production; digital photography; etc. Call 218-726-6087 for information.
3rd Floor
Help Desk
The third-floor Help Desk is staffed by ITSS students who can help you locate periodicals and books, in addition to offering computing assistance. They also will assist you in finding and using microform materials.
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