Connect from off campus
Computing in the Library
Maps - Technology
Technical Help Form
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Frequently Asked Questions
* Indicates a
* Your Name:
UMD e-mail username (if applicable):
* E-mail address (if different than the above UMD username):
Phone number (if you would like us to call you):
Please describe the problem in as much detail as possible, including resource name, exact steps taken and the precise wording of any error messages received:
Have you been able to access the resource successfully from this computer in the past? If so, when did it stop working?
How are you connecting to the web?
On campus? If yes, which method?
Computer connected to the network via a wire/cable
Laptop, using wireless
Off campus? If yes, which method?
Home computer (non-UMD internet service provider (ISP))
Work computer (non-UMD internet service provider (ISP))
Other off-campus connection
What operating system are you using (e.g. Windows 7, XP, Mac OS X)?
To your knowledge, are you utilizing a web accelerator, such as Google Web Accelerator, FasterFox for Firefox, SiteCelerate, ONSPEED, Proxyconn Web Accelerator, Propel, Toonel, Freewire, Ziproxy, Netfury, RabbIT, etc.?