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Additional Resources Contact Information

  • UMD Financial Collections For information on billing and collection of Federal Perkins Loans, Primary Care Loans, University Trust Fund Loans and Ordean Foundation Loans. 129 Darland Administration Building (218) 726-8103 E-mail:

  • Federal Student Aid Information Center PO Box 84 Washington DC 20044 1-800-433-3243, TDD 1-800-730-8913, for
    • program information and questions
    • ordering a duplicate SAR
    • learning the holder of your existing student loans (if applicable)
    • making address changes on your FAFSA
    • adding a school to your SAR
  • Direct Loan Servicing Center PO Box 1723 Montgomery AL 36102-1723 Borrower Services 1-800-848-0979 Loan Consolidation 1-800-557-7392
  • Correspondence (except payments) Direct Loan Servicing Center Attn: Borrower Services PO Box 4609 Utica NY 13504-4609
  • Payments Direct Loan Payment Center PO Box 530260 Atlanta GA 30353-0260
  • SELF Loans

    For questions regarding SELF Loan application processing by the Minnesota Office of Higher Education (OHE) call 1-800-657-3866, Twin Cities Metro 651-642-0567

    For questions regarding an existing SELF Loan, call 888-538-7378 or (651) 265-7666

  • Internal Revenue Service (IRS)

    To request a copy of a tax return visit your local IRS office or call 1-800-TAX-1040 (allow 15 days for delivery).

  • U.S. Citizenship and Immigration Services (USCIS) For verification of citizenship St. Paul District 2901 Metro Drive Suite 100 Bloomington MN 55425 (800) 375-5283
  • Federal Student Aid (FSA) Ombudsman

    If, after working with UMD, your lender, or your loan servicer, you still have unresolved loan problems, you can contact the FSA Ombudsman. They will accept complaints about Direct Loans and Perkins Loans. They do not disburse loans, take in loan payments, process deferments or mail out forms (contact UMD, your lender or loan servicer directly for these services), nor do they accept complaints about grants or private sources of student financial aid.

  • U.S. Department of Education FSA Ombudsman 830 First Street NE Fourth Floor Washington DC 20202-5144 (877) 557-2575 Fax: (202) 275-0549