Exit counseling; leaving the University or completing a program
Exit counseling sessions are required of all borrowers of federal and University-administered student loan programs. Exit counseling provides you information regarding the rights and responsibilities of a borrower and a lender/servicer. You learn about repayment, deferment, and cancellation of your loan. These sessions prepare you to be responsible and effective in repayment of your educational loans.
You are required to complete exit counseling during your last term of attendance:
- when you're about to graduate from a degree program
- when you're about to complete a certificate program (even if your degree is not complete)
- leaving the University (even if it is just temporary)
- dropping your registration below half-time enrollment
- transfering to another school
- leaving for a National Student Exchange (NSE) experience
Once you have been selected for the exit process, you will receive an email with instructions to complete your exit counseling online.
Did you transfer or withdraw?
If you recently transferred or withdrew from the University, please contact Financial Collections to let us know that your enrollment status has changed. Otherwise, it will take several months for us to identify you as needing to complete the exit counseling process.
Make sure you respond by completing your exit counseling in a timely manner! A hold will remain on your student record until your exit counseling is complete, delaying your diploma, preventing registration, and preventing access to your transcripts.
For more information about student loan exit counseling, contact Financial Collections.