Mesabi Range Community & Technical College (Source ID 004009)

2003–2005 Catalog

Department Discontinued

Customer Service (CSS)

At the University of Minnesota Duluth
Course #  Description  Credits  Equivalent Course  Fulfills requirements for 
Liberal Education Category
** 		 Cultural Diversity
** 		 International Perspective
** 
1221 Customer Service Skills 3 No Transfer      
1222 Conflict Resolution 2 No Transfer      
1223 Business Telephone Etiquette 2 No Transfer      
1225 Ethics in Business 2 No Transfer      
1226 Customer Service Communication Techniques 3 No Transfer      
1227 Internship 2 No Transfer      

Transfer manuals are intended to be guidelines for faculty, staff, and students to determine UMD course equivalents and are subject to change; consult department for further information. For degree requirements, see the University of Minnesota Duluth Catalog.

# While a course may not apply to a particular UMD major, minor, or liberal education requirement, all credits earned within the University of Minnesota system count toward the total number of credits required to earn a degree at UMD. Consult department; a course syllabus will be required.

* Consult department; may require course syllabus.
** Liberal Education/Cultural Diversity/International Perspective

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Last modified on: Thursday, 08-May-2008 16:28:41 CDT