
Cultural Competence Continuum: Agencies and Professionals
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Cultural Destructiveness (is intentionally destructive) |
Cultural Incapacity (is not intentionally destructive but lacks capacity to help people of color) |
Cultural Blindness (expresses a philosophy of being unbiased) |
Cultural Pre-Competence |
Basic Cultural Competence
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Advanced Cultural Competence |
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-- practices cultural genocide (e.g. Boarding schools for Native Americans) |
--takes paternal posture toward "lesser" races |
--believes that color or culture make no difference; we're all the same |
--realizes its weaknesses in serving minorities and attempts to make specific improvements |
--has acceptance and respect for differences |
--holds culture in high esteem |
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--dehumanizes or subhumanizing clients of color |
-disproportionately applies resources |
--believes helping approaches used by dominant culture are universally acceptable and universally applicable |
--tries experiments; hires minority staff, explores how to reach clients, trains staff on cultural sensitivity, recruits minorities for their boards and advisory committees |
--engages in continuing self-assessment regarding culture |
--adds to knowledge base by doing research, developing new approaches based on culture, publishing results of demonstration projects |
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--denies clients access to their natural helpers or healers |
--discriminates based on whether clients "know their place" and believes in the supremacy of dominant culture helpers |
--thinks all people should be served with equal effectiveness |
--has commitment to civil rights |
--makes adaptations to service models in order to meet client needs |
--hires staff who are specialists in culturally competent practice |
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--removes children from their families on the basis of race |
--may support segregation as a desirable policy |
--ignores cultural strengths, encourages assimilation, and blames clients for their problems |
--may feel a false sense of accomplishment that prevents further movement |
--works to hire unbiased workers |
--advocates for cultural competence throughout the system and improved relations between cultures throughout society |
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--risks client's well-being in social or medical experiments without their knowledge or consent |
--enforces racist policies and maintains stereotypes --promotes ignorance and unrealistic fears of people of color |
--follows cultural deprivation model (problems are the result of inadequate cultural resources) |
--may engage in tokenism |
--seeks advice and consultation from minority community |
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--maintains discriminatory hiring practices |
--practices institutionalized racism |
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--gives subtle "not welcome" messages |
--sets ethnocentric eligibility for services |
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--has lower expectations of minority clients |
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Source: Adapted with permission from Terry L. Cross, MSW, Director National Indian Child Welfare Association, Portland, Oregon