Student Accounts Receivable

Student Accounts Receivable FAQS
How Can I Obtain Information About My Student Account?
| Your Student Account | How Do I Receive My Bill? | When Do I Receive My Bill? | What Are My Payment Options? | When Are My Payments Due? | Where Do I Make My Payments? | What If A Third Party Wants To Pay My Bill? | How Are Payments From Outside Sources Paid To My Account? | How Do I Get My Refund? | What is Direct Deposit? | What Happens If I Don't Pay? | What Happens If I Decide Not To Attend UMD? | Important Telephone Numbers

Student Accounts Receivable:

  • Bills tuition, fees, housing and other miscellaneous charges.
  • Refunds any excess Financial Aid payments made to student accounts.
  • Processes Third Party billings.
  • Collects past due tuition accounts and returned checks and e-payments.

Cashier:

  • Accepts payments, disburses certain types of scholarships and loans for Financial Aid and cashes checks.

How Can I Obtain Information About My Student Account?

Current information about tuition, fees, housing and other University charges, along with Financial Aid applied to your account can be viewed on the web at www.d.umn.edu/students. Click on Account Balance for the most up to date information.
If you have questions regarding the information on your account, contact Student Accounts Receivable at 218/726-7190 or by e-mail at stars@d.umn.edu.

Federal law (Family Educational Rights and Privacy Act, FERPA) limits the information we can provide to and the direction we can take from parents. Your student account is in your name, and information regarding your account can only be released directly to you, the student.

  1. If you would like to release account information to your parents or another third party, you must complete a Student Information Release Authorization form. This form is available on the web at www.d.umn.edu/fareg/forms.
  2. Or a student may use the on-line self service application called Parent/Guest Access to provide a third party (spouse, parent, etc.) with view only access to your student account. For more information go to www.d.umn.edu/fareg/parent_guest.htm.

Your Student Account

By registering for classes, you enter into a legally binding contract to pay all tuition and fees, including any nonrefundable fees. You also acknowledge that failure to make the required payment by the due date may result in additional late and installment fees, inability to register for classes, and withholding of transcripts and/or diploma.

Your student account is a record of all charges and payments made to your account. Your account includes most financial aid payments, including scholarships, grants, loan disbursements and grad school teaching or research benefits. Charges will include tuition, housing room and board, student service fee, hospitalization insurance, collegiate technology fees, internet-email fees, UMD Stores purchases and any miscellaneous fees.

For more detailed information on current year tuition and fees check the web at www.d.umn.edu/registrar/tuition_and_fees

For information about specific fees you may find on your billing, check the web www.d.umn.edu/umdbo/umpayguidelines.html


How Do I Receive My Bill?

Paper billing statements will only be mailed to those students who do not have University e-mail accounts, to those who are not currently registered, and to senior citizens. All other students will receive notification at their University e-mail account when their bill is ready on line. You will be directed to a Web address to view and/or print your billing statement. This billing statement is a snap shot of your student account as of the statement date. Transactions after the billing date will not be reflected until the following statement. To view the most up-to-the minute transactions you can go to www.d.umn.edu/students and click on account balance.

It is your responsibility to keep an updated mailing address on your University record. You can verify and update your mailing address on the web at www.d.umn.edu/Register


When Do I Receive My Bill?

The schedule for payment billing and due dates are located on the web at: www.d.umn.edu/umdbo/sarfeechart

What Are My Payment Options?

The billing system allows you the option of paying the full balance on your first billing statement or making installment payments. Installment billings are produced three times each semester. There will be a $35.00 rebilling fee assessed to your account for each installment billing. If your payment arrives after the due date, you will be assessed a $20.00 late payment fee and a $35.00 rebilling fee.

The minimum due is a percentage of your balance. If you plan to pay in installments, wait for your billing statement to determine the minimum amount you need to pay.

Please note: There is no installment payment option in the summer due to the shortened term.

When Are Payments Due?

To view the current year billing schedule on the web go to:
www.d.umn.edu/umdbo/sarfeechart


Where Do I Make Payments?

    • On-Line: You may make payment on-line from your checking account, savings account or credit card, 24 hours a day, 7 days a week. Simply click on the UM Pay section of your electronic billing statement or go to www.d.umn.edu/umdbo/umpay
      Please note: On-line payments must be completed by 5 p.m. on the due date to avoid the late payment fee of $20.00 and the rebilling fee of $35.00.
    • By Mail: Mail your check or money order and the bottom portion of your billing statement to: UMD Cashier’s Office, 140 Darland, 1049 University Drive, Duluth, MN 55812.
    • In Person: Cashier’s windows are located in the lobby of the Darland Administration Building. Hours are 8:30 to 3:30 p.m. Monday through Friday.
    • Drop Box: You may deposit your check or money order (no cash) along with the bottom portion of your statement in the payment drop box located next to the Cashier’s Office in the lobby of the Darland Administration Building.

What If A Third Party Wants To Pay My Bill?

If you have an authorization for the University to bill a sponsoring agency for your tuition and/or fees, you need to bring your authorization to the Student Accounts Receivable Office located at window 15 or 16 Darland Administration Building. To obtain information about third party billing, please call 218/726-7190.


How Are Payments From Outside Sources Paid To My Account?

Most grants, scholarships and loans are applied directly to your account by the financial aid office. Graduate assistance benefits are also applied directly to your account. If your financial aid or graduate assistance benefits pay your bill in full and there is money remaining on your account, you are entitled to a refund.

How Do I Get My Refund?

If your account reflects a credit balance due to the payment of financial aid, a refund check will be mailed to your current address about two days following the payment of financial aid.


What Is Direct Deposit?

Direct deposit is a free service that provides direct deposit of refunds into your bank account. Direct deposit is the quickest and safest way to receive your refunds. You can learn more about direct deposit and sign up for direct deposit on the web at Direct Deposit.


What Happens If I Don’t Pay?

In addition to installment fee and late payment fees, a hold will be placed on your academic record. This hold must be cleared before you will be allowed to register, obtain a transcript, a diploma or have your degree posted to your transcript. If a past due account is paid with a personal check or e-payment, there will be a 15 business day waiting period, before transcripts or diplomas will be released, degrees posted or registration allowed. Past due accounts may be subject to handling charges and collection procedures. Collection can include court action and referral to outside collection agencies. You are responsible for any and all costs necessary for the collection of any amount not paid when due.


What Happens If I Decide Not To Attend UMD?

Once you have officially registered for classes, you are responsible for all charges on your account. You must officially withdraw from the University if you have registered for classes. You are not automatically withdrawn even if you do not attend classes. You must withdraw before the end of the first week of the term to get a 100% credit to your tuition charges.


Important Telephone Numbers:

    • Student Accounts Receivable: 218-726-7190
    • Cashiers: 218-726-8820
    • Financial Aid: 218-726-8000
    • Housing: 218-726-8178

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