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Billing
Statements
Important Information
Helpful Links
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Return
Payment Descriptions
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| Invalid
Transaction Description |
Detailed
Description |
| Insufficient
Funds |
The available
and/or cash reserve balance is not sufficient to cover the dollar
value of the debit entry. |
| Account Closed |
A previously
active account has been closed by action of the customer or the RDFI. |
| No Account/Unable
to Locate Account |
The account
number structure is valid and passes the check digit validation, but
the account number does not correspond to the individual identified
in the entry, or the account number designated is not an open account. |
| Invalid Account
Number |
The account
number structure is not valid, the entry may fail the check digit
validation, or it may contain an incorrect number of digits. |
| Routing Number/Check
Digit Error |
The routing
number of the receiver's financial institution is incorrect.
For checking accounts, you must use the routing number from an
actual check and not a deposit slip from a checking account. Also,
you cannot use credit card "convenience checks", equity
line-of-credit checks or investment account checks through UM Pay.
For savings accounts, contact your bank for the accurate routing
and account number for ACH/EFT withdrawals.
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| Payment Stopped
or Stop Payment |
The receiver
of a recurring debit transaction has the right to stop payment on
any specific ACH debit. A stop payment order shall remain in effect
until the earliest of the following occurs: a lapse of six months
from the date of the stop payment order, payment of the debit entry
has been stopped, or the receiver withdraws the stop payment order. |
| Non-transaction
Account |
The ACH entry
destined for a non-transaction account would include (1) an account
against which transactions are prohibited or limited (e.g., Regulation
D); or, (2) a pass-through where entry is for a credit union or thrift
organization, and Regulation E descriptive requirements cannot be
met. |
| RDFI Not Qualified
to Participate |
Bank is not
a member of the NACHA network |
|
Page Coordinator: JoAnn Morley |