SAMPLE SELECTION CRITERIA AND INTERVIEW QUESTIONS
VERBAL COMMUNICATIONS
Able to UNDERSTAND and FOLLOW oral and written instructions
Able to express OPINIONS or INTERESTS tactfully
Able to respond CLEARLY and DIRECTLY
Able to GUIDE people and PROVIDE basic directions
Sample Interview Questions
Describe any formal training you have had related to verbal communications
or public speaking.
Explain your experience in making verbal presentations to groups or
individuals.
What are the attributes of good verbal communications?
How do you approach communicating negative information?
How do you communicate to others that you disagree with them?
What are the attributes of a good listener?
Is the applicant's grammar and vocabulary appropriate for the work? Are
responses clear and direct?
Is the applicant expressing his/her thoughts clearly and convincingly?
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