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Supervisory Training- Fall 2006



Date
Day
Time
Location
Title
09/27
Wed
12:00-1:00 KSC 323 Supervisory Cinema: Difficult People and How to Deal With Them
10/11
Wed
11:00-11:30

KSC 323

How Can UReturn-Employee Services Assist Supervisors When Returning Employees to Work after a Medical Condition?
10/23
Mon
12:00-1:00 KSC 333 Supervisory Cinema: Communicating Non-Defensively
11/16
Thu
12:00-1:00 KSC 333 Setting Standards
12/7
Thu
10:30-12:00 Garden Room Making a Transition from Being a Staff Member to a Supervisor

Title

Description

Supervisory Cinema: Difficult People and How to Deal With Them
Wed, 9/27
12:00-1:00
KSC 323
Have you ever worked with a "Sherman Tank," a "Know It All Expert," or a "Compleat Complainer"? We can't change people's behavior, but this video discusses ways to work effectively with some of the more difficult personality types. (38 min.)

Hosted by: Mary L. Cameron, Associate Director, UMD Department of Human Resources

How Can UReturn-Employee Services Assist Supervisors When Returning Employees to Work after a Medical Condition?
Wed , 10/11
11:00-11:30
KSC 323
An orientation session about how UReturn - Employee Services can assist supervisors and manages in returning their employees to work after a medical condition or disability. She also works with departments and/or employees experiencing difficulty adjusting to medical conditions.

Facilitator: Mary Harris, M.S., CRC., is a Disability Specialist who provides services to University employees with medical conditions, and assistance to supervisors and departments who employ them.

Supervisory Cinema: Communicating Non-Defensively
Mon, 10/23
12:00-1:00
KSC 333
Defensiveness creates huge barriers to communication, but it's a human reaction to stressful situations. This is a good summary of ways both the giver and receiver of feedback can understand the other's position and avoid "taking it personally." Facilitator guide available. (20 min.)

Hosted by Mary L. Cameron, Associate Director, UMD Department of Human Resources

Setting Standards
Thu , 11/16
12:00-1:00
KSC 333
Many of us at UMD can probably say that we have excellent employees; they come to work on time; are focused; and do the best work they can each day.

However, on occasion, some employees can get off track. Getting them back on track can be challenging and is one of the most critical functions that supervisors and manager perform.

This session is intended to provide you with information to assist you in recognizing when employees have gotten off track and set standards for excellent performance.

Hopefully, you will leave with a better understanding of how to:

1. Set performance standards and measure results;
2. Confront substandard behavior in a positive way; and
3. Handle problem behavior in a timely and logical manner.

Presented by Mary L. Cameron, Associate Director, UMD Department of Human Resources

Making a Transition from Being a Staff Member to a Supervisor
Thu, 12/7
10:30-12:00
Garden Room
This session will prepare you for a complete change of responsibilities and help reduce some of the anxiety that can accompany it. You'll come away with a better understanding of what your boss, peers, staff and the University expect from you.

You will learn to:

  • Understand your new role-from your perspective and that of your boss, peers and subordinates
  • Establish a presence and build credibility
  • Understand what motivates peers, employees and superiors
  • Gain awareness of basic laws and regulations as they apply to getting your work done
  • Have a successful experience.

Who Should Attend: Recently promoted supervisors and those who hope soon to be promoted to that role.

Facilitators: Judith S. Karon and Mary L. Cameron. Judith is the Director and Mary is the Associate Director with the UMD Department of Human Resources.


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