Department of Human Resources

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Have you ever worked with a "Sherman Tank," a "Know It All Expert," or a "Compleat Complainer"? We can't change people's behavior, but this video discusses ways to work effectively with some of the more difficult personality types. (38 min.)

Hosted by: Mary L. Cameron, Associate Director, UMD Department of Human Resources

How Can UReturn-Employee Services Assist Supervisors When Returning Employees to Work after a Medical Condition?
Wed , 10/11
11:00-11:30
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An orientation session about how UReturn - Employee Services can assist supervisors and manages in returning their employees to work after a medical condition or disability. She also works with departments and/or employees experiencing difficulty adjusting to medical conditions.

Facilitator: Mary Harris, M.S., CRC., is a Disability Specialist who provides services to University employees with medical conditions, and assistance to supervisors and departments who employ them.

Defensiveness creates huge barriers to communication, but it's a human reaction to stressful situations. This is a good summary of ways both the giver and receiver of feedback can understand the other's position and avoid "taking it personally." Facilitator guide available. (20 min.)

Hosted by Mary L. Cameron, Associate Director, UMD Department of Human Resources

Setting Standards
Thu , 11/16
12:00-1:00
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Many of us at UMD can probably say that we have excellent employees; they come to work on time; are focused; and do the best work they can each day.

However, on occasion, some employees can get off track. Getting them back on track can be challenging and is one of the most critical functions that supervisors and manager perform.

This session is intended to provide you with information to assist you in recognizing when employees have gotten off track and set standards for excellent performance.

Hopefully, you will leave with a better understanding of how to:

1. Set performance standards and measure results;
2. Confront substandard behavior in a positive way; and
3. Handle problem behavior in a timely and logical manner.

Presented by Mary L. Cameron, Associate Director, UMD Department of Human Resources

You will learn to:

• Understand your new role-from your perspective and that of your boss, peers and subordinates
• Establish a presence and build credibility
• Understand what motivates peers, employees and superiors
• Gain awareness of basic laws and regulations as they apply to getting your work done
• Have a successful experience.

Who Should Attend: Recently promoted supervisors and those who hope soon to be promoted to that role.

Facilitators: Judith S. Karon and Mary L. Cameron. Judith is the Director and Mary is the Associate Director with the UMD Department of Human Resources.