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Supervisory Development- Fall 2008
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The University of Minnesota
Duluth offers development opportunities for supervisors and managers,
at all stages of their careers.
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Supervising Student Employees
Student employees are an important factor in the success of our
UMD services to the campus. For supervisors, they offer a unique
set of challenges and rewards. This session will provide an overview
of the process for recruiting and hiring student employees and will
provide guidelines for their effective management.
Participants will learn:
• Steps, rules and policies associated with the hiring process.
• How important is it to create performance standards/outcomes
for student employees?
• And participate in a discussion – Are the needs of
student employees different from other employees when it comes to
interviewing, orientation, training, scheduling, motivation, and
performance management?
Facilitator: Mary L. Cameron is the Associate Director/Director
of Student Employment with UMD Department of Human Resources. |
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Tue, 9/30
10:00-11:30
Garden Room
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GOSSIP, GAB, AND THE GRAPEVINE:
How to Neutralize Its Negative Impact A Teleconference
- The destructive effects of gossip, gab, and grapevine don’t
just make for an unpleasant work environment. They also undermine
performance, increase turnover, and can infect an entire department.
Too often, managers are tempted to throw up their hands and "just
give up" on people that spread negativity and cynicism. Maybe
"that's just the way they are." Or maybe the strong performance
of these employees outweighs their behavior. Whatever the reason,
doing nothing to stop it is NOT the best solution.
In this audio conference, you will learn how to take back control
and successfully defuse the negative impact of gossip, gab, and
the grapevine. Participants in this conference will learn:
- The two questions you can ask to learn why employees feed the
grapevine
- How to stop trying to change "attitudes" and start
focusing on behaviors
- How to know when it's time to say "STOP"
- The 7 key conversation principles that will help you turn negative
behavior around
- How to hold employees accountable for the negative impact of
their gossip
- Techniques for responding to employees who deny their negative
impact or "play dumb"
ABOUT THE SPEAKER: Hunter Lott has trained over 100,000 supervisors
on management, leadership and HR compliance. He has helped over 700
companies update their employee handbook and implements practical
policies for harmony, productivity and staying out of court. |
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Wed, 10/1
1:00-2:00
520 DAdB
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Space is limited
Register early |
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Supervisory Cinema: Communicating
Non-Defensively
Defensiveness creates huge barriers to communication, but it's
a human reaction to stressful situations. This is a good summary
of ways both the giver and receiver of feedback can understand the
other's position and avoid “taking it personally.”
Facilitator: Mary L. Cameron |
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Thu, 10/16
12:00-1:00
KSC 333 |
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| Supervisory Cinema: The Practical
Coach
The Practical Coach is an everyday guide to encouraging good work,
correcting poor work, using good judgment and caring about each
member of your team. It includes tips and examples of how coaching
can be a key tool in developing and supporting employees.
Facilitator: Judith S. Karon is the Director of UMD Department
of Human Resources. |
| Mon, 10/20
12:00-1:00
KSC 323 |
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| Creating and Maintaining a Healthy
Work Environment via UReturn and the Environmental, Health and Safety
Office
Healthy faculty and staff are essential for UMD’s dedication
to excellence in all of its programs and operations.
To create and maintain a healthy work environment, various tools
and resources are provided by the Environmental Health and Safety
Office (EHSO) and U-Return Employee Services which assess, communicate,
facilitate, encourage and finance reasonable accommodations or adjustments
for employees.
Supervisors and managers are encouraged to attend this session
and learn about selected programs and opportunities available to
UMD employees through EHSO and U-Return.
Facilitators:
Laura Lott, MIS is a Public Health Specialist in UMD’s
Environmental Health and Safety Office.
Mary Harris, MS, CRC, is a Disability Specialist with UReturn-Employee
Services on the UMD campus.
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Mon, 10/27
1:00-2:00
KSC 323
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| Keys to Supervision
For new and experienced supervisors and managers
These session will present tools and resources to help us succeed
at our jobs. Topics will include an updated perspective on management
at the University, creating healthy and productive workplaces, understanding
the importance of leadership and communication styles, and labor/management
issues. There will be participant interaction and the opportunity
to address specific supervisory concerns.
Note: This is a two-part session. Light lunch will be provided
on November 3. Light breakfast will be provided on November 4.
Facilitator: Mike McGlynn is an HR Consultant and Program Manager
for the UofM Office of Human Resources. |
Part I
Mon, 11/3
12:00-4:00
Garden Room
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Part II
Tue, 11/4
8:00-12:00
Garden Room
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