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Outstanding Service Award
2004-2005


Joshua Richard


When Josh was hired early in 2002 he was assigned to work in the Networking Area. One of the most active parts of the network is the Residence Hall area, where each year about 3,000 students move in, move around, and eventually move out. Information Technology Systems and Services (ITSS) is responsible for working with students in the Residence Halls if the computers they attach to the campus network cause problems. It was very clear to Josh that we needed to improve our system to track computer locations in the Residence Halls. He researched alternatives for tracking computer systems, and found a package that Southwestern University was willing to share.

Josh rewrote parts of this system and made several improvements to the design. These changes had an immediate and positive impact on staff within ITSS--jobs got a lot easier. Since then Josh has reworked and improved the usability of this package, including the ability to scan for viruses. When these viruses were released and hit Universities hard, many had to shut off services to their residence halls during the worst part of this attack. At UMD we had very minor problems. Thanks to Josh’s effort our system stood up extremely well. Now he’s working to roll this out to the entire UMD campus.

It is a pleasure to present Josh with this award for his hard work and dedication.


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