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Outstanding Service Award
2004-2005


Vickie Rindal


Vickie has worked at UMD for over 16 years with numerous student, staff, faculty, and supervisors. Over the years, her role has changed from being a Primary Support Person as an Executive Secretary to a Front Line Office Manager. For this transition, she has had to identify new ways to manage her functions of payroll, supplies, supervisor, budget reconciliation, and word processing with a dramatic increased flow of traffic and requests. She has taken the initiative to rearrange the workspace and provide key -student coverage to be able to complete her work while still offering a friendly place to greet students and meet their needs.

Vickie currently has five departments with over 20 full-time staff requesting her expertise and assistance. In addition, she hires and supervises 12 student staff to help support the Campus Center computer lab and a critical student service office in Solon Campus Center. One of Vickie's primary functions is student payroll where she places 250 student workers on payroll and ensures that these students are paid in a timely and efficient manner. However, her presence does not end with these direct connections. Vickie also provides support to the course Introduction to College Learning (ICL) which has grown from 15 sections to 50 sections in less than 8 years. The result is that she now has an additional 35 ICL instructors and 40 teaching assistants making requests of her time and energy. Vickie has handled all this with gracefulness and efficiency.

For all these reasons and more, I am proud to present Vickie with this award.


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The University of Minnesota is an equal opportunity educator and employer.
Last modified on 06/05/14 09:33 AM
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