Outstanding Service Award Recipient
Brian works with a wide variety of campus partners in his day to day duties as an Admissions Counselor, Special Visit Planner, Campus Visit Coordinator, Volunteer Tour Guide Program Advisor, Daily Tour Manager, Instructor and Student Conduct Hearing Officer with the Office of Admissions. Brian has consistently taken it upon himself to educate himself and his coworkers on the intricacies of the financial aid process, and further shares his knowledge on the subject by offering his services to regional high schools and parents at many ‘Financial Aid Nights.’
A good example of Brian’s initiative and his desire for process improvement is UMD’s Admitted Student Days program. Recognizing a need and a desire from our students for such a program, Brian initiated a pilot program last spring that was so successful that the program has grown to include eight Admitted Student Days event this spring. Brian also created a series of training courses for our tour guides, which includes 45 actively touring students and a team of five teaching assistants. As a result of this new course and the information provided to the guides, the quality of our tours and the positive experience of our visitors have drastically improved.
For his dedication and hard-working attitude, I’m pleased to present Brian with this Outstanding Service Award.