| ON THIS WEB PAGE: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
General Information: |
Assignments | Course Info | Grading | Instructor | Policies | Resources | Textbook | Updates | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Class Meetings: |
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
In-Class Examinations: |
Midterm Exam 1 | Midterm Exam 2 | Final Exam | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Chapter Coverage: | Chapter 1 | 2 | 3 | 5 | 6 | 6S | 9 | 10 | 11 | 12 | 15 | Chapter 17 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Updates To This Syllabus:
Ver 1.07: 11/20/2008: Add link to McGraw-Hill: Jacobs(1e): IOM OLC: Kanban system Simulation example of a "pull" system for Chapter 15 JIT
Ver 1.07: 11/20/2008: Add link to IOM: Waiting Line Simulation example of a "push" system for Chapter 15 JIT
Ver 1.06: 11/12/2008: Add link to ch12_excel.xlt Excel Template for Chapter 12 Inventory
Ver 1.05: 10/29/2008: Add "bring your own laptop" to Thur. Oct. 30, 2008, class meeting on Chapter 10 QC
Ver 1.05: 10/29/2008: Add link to ch10_data.xls Data for Chapter 10 QC problems
Ver 1.04: 9/05/2008: Grades for 9:30 TTh section are available on Web
Ver 1.04: 9/05/2008: Grades for 3:30 TTh section are available on Web
Ver 1.03: 8/27/2008: Add link to Fall 2008 LSBE Laptop Requirement
Ver 1.02: 8/27/2008: Change office hours to 3-3:50 Mon; 2-2:50 WF, and by appt
Ver 1.01: 8/25/2008: Add "bring your own laptop" to selected class meetings
Ver 1.00: 8/22/2008: Initial draft for Fall Semester, 2008
COURSE INFORMATIONCourse Title: FMIS 3301-5,6;7,8 Production and Operations Management (POM)
Semester: Fall 2008
Rooms and Meeting Times:
FMIS 3301-5,6: 9:30 - 10:45 am TTh, LSBE 135
FMIS 3301-7,8: 3:30 - 4:45 pm TTh, LSBE 129
Course Web Page: http://www.d.umn.edu/~hperson/3301/3301.htm
INSTRUCTOR INFORMATIONName of Instructor: Henry B. Person, Ph.D.
Office Address: Dept. of Finance and MIS (FMIS), LSBE Bldg., Room 335
Office Telephone: (218) 726-8559
Office Hours: 3:00 - 3:50 M; 2:00 - 2:50 WF; and by appointment.
If the office door is *open*, you are welcome to drop in without an appointment.
If the office door is *closed*, please come back later.
Email: hperson@d.umn.edu
Please use email subject FMIS 3301 (your own last name, first name here) for this course.
If your email subject is blank or suspicious your email message will not be read.
Do not send email attachments to the instructor.
Instructor's Home Page: http://www.d.umn.edu/~hperson/
REQUIRED TEXT: Required: "Operations Management" by William Stevenson (9/e) (McGraw-Hill/Irwin, 2007)
available at the UMD Bookstore as a blue, softcover custom print publication with ISBN 978-0-39-041052-8 for $$99.75 (new) or $75.00 (used).
Note: If you shop the Web (e.g. Amazon.com or HalfPrice.com etc.) for a complete new or used copy of the hardcover edition of "Operations Management" by William Stevenson (9/e) (McGraw-Hill/Irwin, 2007) the ISBN is 978-0-07-304191-9.
The Student DVD that comes with new copies of the complete text is not required for this course.
Note: As an alternative to the hardcopy (print) edition of the Stevenson (9/e) text, McGraw-Hill/Irwin now offers this text to students in an electronic digital eBook format for about half the retail cost of a new hardcover book.
If you want to make an online purchase and download the digital text book onto your own computer hard drive, go to http://textbooks.zinio.com and search for ISBN 0073041912 or click the category “business,” scroll down, and click “Operations Management by William Stevenson c(2007)”
McGraw-Hill eBooks feature these tools that may be helpful for your studies:
- take notes within the eBook pages
- bookmark pages to find key items
- highlight important points to study
- printable pages (color or black and white)
- search within the text or the Internet
COMPUTER AND INTERNET ACCESS:
- Students are required to have access to the Internet, the World Wide Web, and Microsoft® Excel 2007.
- The University of Minnesota has entered into an agreement with Microsoft® to provide enrolled U of M students with a low cost upgrade to the Windows XP or Windows Vista operating system as well as the Microsoft® Office 2007 Enterprise suite, which includes Excel 2007.
For more information go to the U of M: Microsoft® Campus Agreement Software Program for Students Web page at http://mcsa.umn.edu
UMD BULLETIN DESCRIPTION:
(3 cr; SBE candidate or approved non-SBE student minoring in Bus Adm, or consent of college).
Introductory survey of production and operations as a functional area of management, including operations strategy, process design, forecasting, resource allocation, inventory management, scheduling, quality management, and project management. Computer applications of quantitative techniques to support operations decision making.
GRADING:
The expected student academic workload for this three (3) semester credit course is about nine (9) hours per week. Each semester credit generally requires about three (3) hours of work per week for the average student to obtain an average grade.
| Participation | 10% |
| Midterm Exam 1 | 30% |
| Midterm Exam 2 | 30% |
| Final Examination | 30% |
| Course Total | 100% |
Course letter grades will be assigned as follows:
| 93 or above: | A |
| 90 to 92: | A- |
| 87 to 89: | B+ |
| 83 to 86: | B |
| 80 to 82: | B- |
| 77 to 79: | C+ |
| 73 to 76: | C |
| 70 to 72: | C- |
| 67 to 69: | D+ |
| 60 to 66: | D |
| 59 or below: | F |
POLICIES:
- Students are responsible for information contained in the official syllabus (this Web page).
- Updates to course plans will be announced in class, and shown in the updates to this syllabus.
- Beginning Fall Semester 2008 LSBE students (except seniors graduating in December 2008) should meet the LSBE Laptop Requirement.
- Students are responsible for abiding by the University Policy on the Appropriate Use of Information Technology.
- Students are expected to help maintain a class environment that is conducive to learning.
- Participation will be measured by informal papers written in class to check attendance and other assignments.
- Students take all in-class examinations with the section in which they are enrolled.
- During in-class exams students may use a simple four-function calculator.
Cell-phones and all other electronic gear must be turned off and stored out of sight during exams.- Make-up examinations require the instructor's approval in advance of the examination along with evidence that the student is dealing with circumstances that are beyond his/her control.
- The midterms and final examination are required of all students.
- This course is over at the end of the final examination period for your section.
Any unresolved grading issues should be resolved *before* the final exam.- A course grade of "incomplete" will not be given without a written, signed agreement and advance approval of the instructor.
STUDENT PRIVACY AND WEB ASSISTED TEACHING:
In this class, our use of Web technology will sometimes make students' names and U of M Internet IDs visible within the course website, but only to other students in the same class, and only in a secure, password-protected section of the course website. This should not increase the risk of identity theft or spamming for anyone in the class. However, if you have any concerns about the Web visibility of information, please contact me for further information.
DISABILITIES:
Individuals who have any disability, either permanent or temporary, which might affect their ability to perform in this class are encouraged to inform the instructor at the start of the quarter. Adaptation of methods, materials, or testing may be made as required to provide for equitable participation.
Please contact UMD Disability Services and Resources.
LEARNING RESOURCES:
- McGraw-Hill's Stevenson (9/e) Website is at URL: http://www.mhhe.com/stevenson9e
Under "OnLine Learning Center" you can click Student Edition
Under "Course Wide Content" you can click Interactive OM
and then choose any of 11 Interactive Operations Management (IOM) Modules
- McGraw-Hill's "Online Learning Center" for students studying the Stevenson (9/e) text is at
http://highered.mcgraw-hill.com/sites/0073041912/student_view0/index.html
You can click the link to Interactive OM
and then choose any of 11 Interactive Operations Management (IOM) Modules
or
you can click "choose a chapter" to select any particular chapter
and then select "Multiple Choice Quiz," "Excel templates," "Power Point Presentations," "Glossary," "Key Review," or "Interactive OM."
- McGraw-Hill's "Operations Management Center" is at http://www.mhhe.com/omc/index.html with many resources.
PLANNED DAILY ASSIGNMENTS:
Fall Semester, 2008
FMIS 3301-5,6: 9:30 - 10:45 am TTh, LSBE 135
FMIS 3301-7,8: 3:30 - 4:45 pm TTh, LSBE 129
(Instructor reserves the right to modify these plans as necessary.)
WEEK 1
Tuesday, September 2, 2008: First class meeting- Handout: FMIS 3301-5,6;7,8 POM: "First Day Handout"
- In class: call roll, resolve any waiting list situations
- Participation: Short Pre-test (for course assessment only; not graded)
- Lecture/Discussion: Course introduction
- Read: the official syllabus (this Web page), particularly the policies section above.
- All students enrolled in this course are responsible for the information contained in this syllabus.
New information will be added to this syllabus in the updates section above.
- Read: Stevenson (9e) Chapter 1 "Introduction to Operations Management"
- Study: Chapter 1 Key Terms
- Study: Chapter 1 Review and Discussion Questions, #1-4, 6, 7, 10, 13-16.
WEEK 2
Tuesday, September 9, 2008- finish work on Chapter 1 "Introduction to Operations Management (OM)"
- Read: Stevenson (9e) Chapter 2 "Competitiveness, Strategy, and Productivity"
- Study: Chapter 2 Key Terms
- Study: Chapter 2 Review and Discussion Questions #2, 3, 5-10.
WEEK 3
Tuesday, September 16, 2008- finish work on Chapter 2 "Competitiveness, Strategy, and Productivity"
- Read: Stevenson (9/e), Chapter 3 "Forecasting"
- Study: Chapter 3 Key Terms
- Study: Chapter 3 Discussion and Review Questions, #1, 2, 4-10, 12-16.
- Required: for examination purposes memorize these selected formulas
which are summarized in Table 3.7 "Summary of Formulas"
- Equation 3-1 Moving Average
- Footnote 1 on page 74, Weighted Moving Average
- Equation 3-2a and 3-2b (Simple) Exponential Smoothing
- Equation 3-3 Linear Trend: Y = a + bX
- Equation 3-13 MAD
- Equation 3-14 MSE
- Equation 3-15 MAPE
- Equation 3-18 Tracking Signal = Bias/MAD
- Note: you do not need to memorize the linear regression formulas for estimating a and b because these are built into the Excel regression command.
- Lecture: Download Excel example of a naive forecast
- Lecture: Download Excel example of a moving average
- Lecture: Download Excel example of simple exponential smoothing
WEEK 4
Tuesday, September 23, 2008 BRING YOUR LAPTOP TO CLASS- finish work on Chapter 3 "Forecasting"
- Study: Chapter 3 Solved Problems #1, 2, 3, 4, 5, 6, 7 and 8.
- Resource: Download Excel Template for Chapter 3 and Download Instructions for Excel Template for Chapter 3
- Lecture: Download Excel example of time series regression
- Lecture: Download Excel example of quarter relatives (even number of periods per cycle)
- Lecture: Download Excel example of seasonalized time series regression
- Read: Stevenson (9/e), Chapter 5 "Strategic Capacity Planning for Products and Services"
- Study: Chapter 5 Key Terms
- Study: Chapter 5 Discussion and Review Questions, #1-3, 7, 10-15.
WEEK 5
Tuesday, September 30, 2008- finish work on Chapter 5 "Strategic Capacity Planning for Products and Services"
- About 60 M/C questions over Stevenson (9/e):
- Chapter 1 "Introduction to Operations Management"
- Chapter 2 "Competitiveness, Strategy, and Productivity"
- Chapter 3 "Forecasting"
- Chapter 5 "Strategic Capacity Planning for Products and Services"
WEEK 6
Tuesday, October 7, 2008- Read: Stevenson (9/e), Chapter 6 "Process Selection and Facility Layout"
- Study: Chapter 6 Key Terms
- Study: Chapter 6 Discussion and Review Questions, # 1-6, 10-12, 19, 20, 23.
- finish work on Chapter 6 "Process Selection and Facility Layout"
WEEK 7
Tuesday, October 14, 2008 BRING YOUR LAPTOP TO CLASS- Read: Stevenson (9/e), Supplement to Chapter 6 "Linear Programming (LP)"
- Study: Supplement to Chapter 6 Key Terms
- Study: Supplement to Chapter 6 Discussion and Review Questions, # 2, 3, 4, 5, 6.
- Learning Resource: Stevenson (9/e) Student Online Learning Center
Interactive OM
and click "Graphical Linear Programming and Sensitivity Analysis"
to try entering the data for Solved Problem 1 in the text. - Study: Download Solved Problem 1 LP max example: S9S6SP1.XLS
- Study: Download Solved Problem 2 LP max example: S9S6SP2.XLS
- Lecture: Download Problem 3 Excel Solver LP max example
- Lecture: Download Problem 3 Management Report
- Lecture: Download Excel Solver LP example Figure 6S.15
- finish work on Supplement to Chapter 6 "LP"
- Lecture: Download Excel Solver LP min example S9S6P02A.XLS
- Lecture: Download Excel Solver LP min example S9S6P02B.XLS
WEEK 8
Tuesday, October 21, 2008- Read: Stevenson (9/e), Chapter 9 "Management of Quality"
- Study: Chapter 9 Key Terms
- Study: Chapter 9 Discussion and Review Questions, # 1,2,3,6,9-11,13,14,16.
- Learning Resource: Stevenson (9/e) Student Online Learning Center
Interactive OM
and click "Pareto Charts"
to try entering data similar to the text in Figures 9.6 and 9.9.
- finish work on Chapter 9 "Management of Quality"
WEEK 9
Tuesday, October 28, 2008 BRING YOUR LAPTOP TO CLASS- Read: Stevenson (9/e), Chapter 10 "Quality Control (QC)"
- Study: Chapter 10 Key Terms
- Study: Chapter 10 Discussion and Review Questions, page 478, # 1-5, 7, 10, 14, 15.
- For examination purposes memorize the summary of formulas in Table 10.6 for
Control Charts and Process Capability (but not for Run Tests)
- Learning Resource: Download Excel Template for Chapter 10
which can be used to Study Chapter 10 Solved Problems # 1, 2, 3, and 4 (only).
- Learning Resource: Download Instructions for Excel Templates
- finish work on Chapter 10 "Quality Control (QC)"
- Learning Resource: Download data for Chapter 10 problems
WEEK 10
Tuesday, November 4, 2008 MIDTERM EXAMINATION 2:- About 60 M/C questions over Stevenson (9/e):
- Chapter 6 "Process Selection and Facility Layout"
- Supplement to Chapter 6 "Linear Programming (LP)"
- Chapter 9 "Management of Quality"
- Chapter 10 "Quality Control (QC)"
- Read: Stevenson (9/e), Chapter 11 "Supply Chain Management (SCM)"
- Study: Chapter 11 Key Terms
- Study: Chapter 11 Discussion and Review Questions, # 1-5, 7, 19-21.
WEEK 11
Tuesday, November 11, 2008,- finish work on chapter 11 "Supply Chain Management"
- Read: Stevenson (9/e), Chapter 12 "Inventory Management"
- Study: Chapter 12 Key Terms
- Study: Chapter 12 Discussion and Review Questions, # 1-4, 6, 8, 9, 11, 12, 14, 17.
- Study: Chapter 12 Solved Problems # 1, 2, 3, 4, 5, and 6.
- For examination purposes memorize the following:
1. assumptions, variable definitions, and formulas for the basic EOQ model.
2. assumptions and variable definitions for the Economic Production Quantity Model.
3. assumptions and variable definitions for the Quantity Discounts Model.
4. assumptions and variable definitions for reorder points (ROP) under (a) constant demand and LT, and (b) variable demand rate.
5. assumptions, variable definitions, and formulas for reorder point (ROP) shortages for (c) annual service level.
Note: there is a summary of inventory formulas in Table 12.4
- Learning Resource: Stevenson (9/e) Student Online Learning Center
Interactive OM
and click "EOQ Analysis"
to try entering the data for EOQ Example 2 in the text.
- Lecture: Download Excel EOQ inventory model Solved Problem 1
- Lecture: Download Excel EPQ inventory model Solved Problem 2
- Lecture: Download Excel Safety Stock inventory model Solved Problem 4
WEEK 12
Tuesday, November 18, 2008 BRING YOUR LAPTOP TO CLASS- finish work on chapter 12 "Inventory Management"
- Learning Resource: Download Excel Template for Chapter 12 Inventory Management
which can be used to Study Chapter 12 Examples and Solved Problems (especially useful for the price break model.
- Learning Resource: Download Instructions for Excel Templates
- Read: Stevenson (9/e), Chapter 15 "Just-In-Time (JIT) and Lean Operations"
- Study: Chapter 15 Key Terms
- Study: Chapter 15 Discussion and Review Questions
- Learning Resource: Stevenson (9/e) Student Online Learning Center
McGraw-Hill: Stevenson(9e): IOM
and click "Waiting Line Simulation" for an example of a "push" system
- Learning Resource: Stevenson (9/e) Student Online Learning Center
McGraw-Hill: Jacobs(1e): IOM OLC
and click "Kanban system Simulation" for an example of a "pull" system
http://highered.mcgraw-hill.com/sites/007340330x/student_view0/interactive_om.html#
WEEK 13
Tuesday, November 25, 2008- finish work on Chapter 15 "Just-In-Time (JIT) and Lean Operations"
- Campus closed: Thursday, Nov. 27, and Friday, Nov. 28, 2008.
WEEK 14
Tuesday, December 2, 2008 BRING YOUR LAPTOP TO CLASS- Read: Stevenson (9/e), Chapter 17 "Project Management"
- Study: Chapter 17 Key Terms
- Study: Chapter 17 Discussion and Review Questions, # 1,2,3,4,5,6,7,8,9,10.
- For examination purposes memorize the variable definitions and formulas for the Critical Path Method (CPM);
and the variable definitions and formulas for PERT.
- Learning resource: Download Excel Project Mgmt template
which can be used to study Chapter 17 Solved Problems 1, 2.
- Learning Resource: Stevenson (9/e) Student Online Learning Center
McGraw-Hill: Stevenson(9e): Interactive OM
and click "Critical Path Method"
now pick one of the five sample problems, and try calculating ES,EF,LS,LF times, or else click "Auto." - Lecture: Download Excel Project Mgmt CPM example
- continue work on Chapter 17 "Project Management"
- Lecture: demo of Microsoft Project and OpenProj
- Learning Resource: download OpenProj from SourceForge.NET
OpenProj is open source software similar to Microsoft Project.
Microsoft Windows architecture users typically choose the .msi (Microsoft install file) for download and installation.
WEEK 15
Tuesday, December 9, 2008 BRING YOUR LAPTOP TO CLASS- finish work on Chapter 17 "Project Management"
- Study: Solved problem 3 (PERT)
- Lecture: Download Excel for PERT Example 5
- Lecture: Download Excel for PERT Example 5 Worst Case scenario
- Lecture: Download Excel for PERT Example 5 Best Case scenario
- Lecture: Download Excel for PERT Example 5 simulation
- to be announced
FINAL EXAMINATION: FMIS 3301-5,6: 9:30-10:45am TTh section final is at 12:00 - 1:55, Thursday, December 18, 2008, in LSBE 135
FMIS 3301-7,8: 3:30- 4:45pm TTh section final is at 12:00 - 1:55, Monday, December 15, 2008, in LSBE 129
- About 60 M/C questions over Stevenson (9/e):
- Chapter 11 "Supply Chain Management"
- Chapter 12 "Inventory Management"
- Chapter 15 "Just-In-Time (JIT) and Lean Operations"
- Chapter 17 "Project Management"
- Plus Short (10 question) Course Assessment Quiz (graded)
Exit to Dr. Person: FMIS 3301 POM Course Page
Comments to: hperson@d.umn.edu
Page Author: Henry B. Person, Ph.D.
Page URL: http://www.d.umn.edu /~hperson/3301/syllabus3301f2008.htm
Page Last Updated: Thursday, 20-Nov-2008 13:07:10 CST
The views and opinions expressed in this page are strictly those of the page author.
The contents of this page have not been reviewed or approved by the University of Minnesota.
Copyright © 2008 by Henry B. Person.
All rights reserved.