ON THIS COURSE SYLLABUS WEB PAGE:
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(* = graded
M W F M W F M W F M W F M W F September 2013 4 9 11 * 16 18 * 23 25 * 30 October 2013 2 * 7 9 * 14 16 * 21 23 * 28 30 * November 2013 4 6 11 13 * 18 20 * 25 27 December 2013 2 4 * 9 11 * FINAL In-Class
Midterm Exam 1 | Midterm Exam 2 | Final Exam MyOMLab™
Required Chapters: Chapter 1 | 2 | 3 | 4 | 5 | 6 | Supplement 6 | 7 | 11 | 12 | Chapter 16
Required Modules: Module A |
Extra Credit: Project Mgmt: SWU Case | Quiz Q11S: Supply Chain Analytics |
Microsoft® Project: Rockfest | Microsoft® Excel Forecasting AMP Case | Microsoft® Visio Flowchart for APH |
Updates To This Syllabus:COURSE INFORMATION:
12/07/2013: MyOMLab: Chapter 16: Quiz Q16 and Homework P16 are due 11:00pm Fri., Dec. 13
12/07/2013: MyOMLab: Study Plan Mastery Points are due 1:50pm Wed., Dec. 18
11/24/2013: MyOMLab: Chapter 12: Quiz Q12, Homework P12a and P12b are due 11:00pm Fri., Dec. 6
11/13/2013: Extended Duedate for Homework Microsoft® Visio: Flowchart for APH is changed to due 11:00pm Fri., Nov. 22
11/10/2013: MyOMLab: Extra Credit Quiz Q11S: over Supplement 11 "Supply Chain Analytics" is due 11:00pm Fri., Nov. 22
11/04/2013: MyOMLab: Chapter 7: Quiz Q7, Homework P7 are due 11:00pm Fri., Nov. 15
10/30/2013: Bring a laptop Wed. Oct. 30 for in-class participation activity
10/28/2013: MyOMLab: Supplement 6: Quiz Q6S, Homework P6S are due 11:00pm Fri., Nov. 1
10/28/2013: Reminder: In-Class Midterm Exam 2 on Mon., Nov. 4
10/23/2013: Bring a laptop Wed. Oct. 23 for in-class participation activity
10/22/2013: MyOMLab: Chapter 6: Quiz Q6, Homework P6 are due 11:00pm Fri., Oct. 25
10/13/2013: MyOMLab: Chapter 5: Quiz Q5, Homework P5 are due 11:00pm Fri., Oct. 18
10/13/2013: Reminder: no office hours Tue. Oct 15 or Wed. Oct. 16; no class meeting Wed., Oct. 16
10/06/2013: MyOMLab: Module A: Quiz QA and Homework PA are due 11:00pm Fri., Oct. 11
9/27/2013: Required Homework: Excel Forecasting AMP Case is due 11:00pm, Fri., Oct. 11
9/27/2013: Extra Credit Option: Project Mgmt: SWU Case is due 11:00pm, Fri., Oct. 11
9/27/2013: MyOMLab: Quiz Q4, Homework P4a and P4b are due 11:00pm Fri., Oct. 4
9/22/2013: Reminder: Required Homework Microsoft® Project: Rockfest is due Fri., Sept. 27
9/22/2013: Reminder: In-Class Midterm Exam 1 on Wed., Sept. 25
9/14/2013: MyOMLab: Quiz Q3, Homework P3a and P3b are due 11:00pm Fri., Sept. 20
9/08/2013: add how to install software from DreamSpark .iso file downloads
9/07/2013: clarify coverage and chapter weighting for In-Class Midterm Exam 1
9/04/2013: add office hours: 2:30-3:30 Mon., Tue., Wed. in LSBE 308C, and by appointment
9/03/2013: add Lynda.com videos and examples files to "Learning Resources" section
8/30/2013: update Learning Resources regarding Microsoft DreamSpark and technology help sessions.
8/30/2013: Initial draft for Fall Semester, 2013
Course Title: FMIS 3301-7,8 Production and Operations Management (POM)
Semester: Fall 2013
Room and Meeting Times: FMIS 3301-7,8 POM: 4:00 - 5:15 MW, LSBE 135
Syllabus Web Page: http://www.d.umn.edu/~hperson/pom/syllabus3301f2013.htm
UMD BULLETIN DESCRIPTION:
(3 cr; SBE candidate or approved non-SBE student minoring in Bus Adm, or consent of college).
Introductory survey of production and operations as a functional area of management, including operations strategy, process design, forecasting, resource allocation, inventory management, scheduling, quality management, and project management. Computer applications of quantitative techniques to support operations decision making.
Instructor's Name: Dr. Henry B. PersonREQUIRED TEXT with MyOMLab™ ACCESS:
Instructor's Home Page: http://www.d.umn.edu/~hperson/
Office Address: Dept. of Finance and MIS (FMIS), LSBE 308C
Office Hours: 2:30 - 3:30 Mon., Tue., Wed. and by appointment.
Instructor's Email: firstname.lastname@example.org
- Use email subject [pom] your-own-full-name-here for this course.
The instructor filters [pom] messages into a special folder for high priority processing.
- Send messages with the UMD campus email (Google gmail) system.
Moodle and MyOMLab email are turned off.
- Check your email frequently.
Announcements will be emailed as well as logged in the Updates section above.
- Use proper email etiquette. Here are some suggestions:
- If your email subject is blank or suspicious your email message may not be read.
- Set up and use an email signature, and sign the email with your full name.
- Describe the issue as clearly as you can.
If necessary, include any links, screen snap shots, or attachments that might help resolve the situation.
- Use the gmail spell checker.
Use well-formed sentences with appropriate capitals and punctuation.
- Think before you click "Send."
After you send email you cannot undo the message.
TECHNOLOGY:"Operations Management: Sustainability and Supply Chain Management" (11/e)
by Jay HEIZER and Barry RENDER
(©2014 by Pearson/Prentice Hall)
Student Value Edition is available at the UMD Bookstore as a loose-leaf print
Plus MyOMLab™ with Pearson eText -- Access Card Package.
- Students are required to have access to the Internet, the World Wide Web, and Microsoft® Excel 2010 or later.
- The University of Minnesota has entered into an agreement with Microsoft® to provide enrolled U of M students with one low cost upgrade to the Windows Operating system and one Microsoft® Office suite.
For more information go to http://msca.umn.edu and log in with your UMD userid and password to order your campus agreement software.
- Microsoft® Office 2013 is installed in the LSBE 212 Computer Lab, and on all LSBE 111U student check-out laptops.
- Microsoft® Office Project 2013 is installed in the LSBE 212 Computer Lab
- Microsoft® Office Visio 2013 is installed in the LSBE 212 Computer Lab
- Microsoft® DreamSpark: Students in FMIS 3301 POM should watch for an email about the first week of classes with instructions regarding how to log in and download free Microsoft® software such as Microsoft® Project and Microsoft® Visio.
You do not have to download software from Microsoft® DreamSpark right away. You can use the LSBE 212 computer lab.
But if you do download software from Dreamspark it is important to install it immediately to get the version that is activated for two years.
If you download and wait to install the software the download will turn into a 30-day trial version and this cannot be fixed.
Downloads from DreamSpark usually arrive as file type .iso, which is just an archive file type.
One recommended open source Windows 7 de-archiver for .iso files is 7-ZIP which you could download from www.7-zip.org and install on your own machine.
One process to install DreamSpark software under Windows would then be to
1) run 7-ZIP and de-archive the .iso file to a temporary directory
2) go to the temporary directory and run the appropriate software installation file, usually setup.exe
Mac users can search for the phrase "mac use iso files" which results in helpful links such
How Do I Mount An .ISO file (OSX)?
For more general information about how to use .iso files you can go here.
- LSBE Technology Program plans to offer sessions in the LSBE 212 computer lab to help students that need assistance installing Windows and Office software on their laptops the week of September 9th; exact dates and times to be worked out, but likely in the 5pm-8pm range a few times that week. Details will be provided later.
- MyOMLab™ works with several Web browsers:
Microsoft® Internet Explorer 9, Mozilla Firefox, Google Chrome, and Apple Safari.
Microsoft® Internet Explorer 10 is not recommended for use with MyOMLab™.
- Register with Pearson Publishing as follows:
- Go to PearsonMyLabAndMastering.com
- If you already have a Pearson account (for example, you registered for Pearson MyITLab™)
click Sign In and enter your old Pearson username and password.
If you have forgotten your Pearson password request that it be emailed to you.
- If you do not already have a Pearson account, under "Register," click Student
In the "Enter your Course ID" textbox type person78724
Enter your Pearson username, Pearson account password, and email address.
An account confirmation will be emailed to you.
In the meantime, write down your new Pearson username and password to help remember them.
- Enter the MyOMLab™ access code that came with the FMIS 3301-7,8 POM textbook that you purchased from the UMD Bookstore.
- On the confirmation page, click Go To Your Course.
Under "MyLab / Mastering New Design" on the left,
click Heizer/Render: Operations Management, 11/E MyOMLab to start your work.
- To sign into MyOMLab™ later
- Go to the Pearson MyLab & Mastering web site.
- Click Sign In
- Enter your Pearson username and password. Click Sign In.
- Under "MyLab / Mastering New Design" on the left,
click Heizer/Render: Operations Management, 11/E MyOMLab to start your work.
- On the Web site see Students -- Get Started for additional information, such as
system requirements, and how to run Browser Check.
Note: If a student is waiting for financial aid, 14 days of temporary >MyOMLab™ access without immediate payment may be available.GRADING:
To request temporary 14 day access do the following:
- Go to the Pearson MyLab & Mastering web site and click Student in the "Register" area.
- Enter the "Course ID" person78724 and click Continue.
- After verifying your course information, enter your Pearson account username and Pearson account password and click Sign in.
Note that your Pearson account username and password are probably different from your UMD username and UMD password.
- If you donít already have a Pearson account, click Create an account.
- Complete the Create an Account page. Helpful hints appear to guide you.
- Read and accept the license agreement.
- Optionally, you can select the check box to help make products better and learn about new offers.
- Click Create Account.
- To request temporary access to MyOMLab, click the link at the bottom of the page.
- When a confirmation message appears, click Yes to complete your registration.
- You will receive a confirmation email with payment instructions.
Click Go to Your Course to access this course.
The expected student academic workload for this three (3) semester credit course is about nine (9) hours per week.
Each semester credit generally requires about three (3) hours of work per week for the average student to obtain an average grade.
|Homework and Quizzes, some on MyOMLab™||40%|
|In-Class Exam 1||15%|
|In-Class Exam 2||15%|
|In-Class Final Exam||20%|
|93 or above:||A|
|90 to 92:||A-|
|87 to 89:||B+|
|83 to 86:||B|
|80 to 82:||B-|
|77 to 79:||C+|
|73 to 76:||C|
|70 to 72:||C-|
|67 to 69:||D+|
|60 to 66:||D|
|59 or below:||F|
STUDENT PRIVACY AND WEB ASSISTED TEACHING:
- Students are responsible for information contained in the official syllabus (this Web page).
- Under student conduct policies administered by the UMD Office of Student and Community Standards students are generally responsible for helping to maintain a healthy classroom learning environment.
Distracting behaviors such as computer gaming and displays of offensive material such as porn or hate literature are prohibited in this class. Offensive behavior should be reported immediately to the instructor, who will give the offending student a choice to either stop the distracting behavior or else leave the classroom immediately.
We have so little time to learn so much material, so please help us all to use this learning opportunity wisely.
- Updates to course plans will be announced in class, and shown in the updates to this syllabus.
- Students should meet the LSBE Laptop Requirement.
- Students are responsible for abiding by the UMD Policy on the Appropriate Use of Information Technology.
It is also linked to the University of Minnesota Policy on Acceptable Use of Information Technology which UMD also follows.
- Participation will be measured by class attendance and MyOMLab™ "Study Plan Mastery Points."
- During in-class exams students may use a simple four-function calculator.
During in-class exams cell-phones, ear buds, and all other electronic gear must be turned off and stored out of sight.
- Make-up examinations require the instructor's approval in advance of the examination along with evidence that the student is dealing with circumstances that are beyond his/her control.
- All in-class midterm exams and the in-class final examination are required of all students.
- This course is over at the end of the final examination period.
Any unresolved grading issues should be resolved before the final exam.
- A course grade of "incomplete" will not be given without a written, signed agreement and advance approval of the instructor.
- Use of recording devices such as audio or video recording during class meetings is prohibited without advance approval of the instructor.
In this course our use of Web technology will sometimes make students' names and U of M Internet IDs visible within the course website, but only to other students in the same class, and only in a secure, password-protected section of the course website.
This should not increase the risk of identity theft or spamming for anyone in the class.
However, if you have any concerns about the Web visibility of information, please contact me for further information.
Individuals who have any disability, either permanent or temporary, which might affect their ability to perform in this class are encouraged to inform the instructor at the start of the quarter. Adaptation of methods, materials, or testing may be made as required to provide for equitable participation.
Please contact UMD Disability Services and Resources.
- Companion Student Web site for Heizer and Render "Operations Management" (11/e) is at
- Lynda.com, a library of online training videos, is available at no cost to current University of Minnesota students systemwide on all campuses.
Of particular interest to students in FMIS 3301 POM are the Lynda.com training resources on software such as Microsoft Project, Microsoft Visio, and Microsoft Excel as well as training on some conceptual topics covered in this course.
To access the Lynda.com Training Videos and Exercise Files go to University of Minnesota: Lynda.com login and login with your UMD Internet ID and password.
"Software" > "Project" > "Project 2010 Essential Training" > (5hr 0min)
on the "Exercise Files" tab download and unzip Ex_Files_Proj_2010_EssT1.zip (2.5 MB)
"Software" > "Project" > "Project 2013 Essential Training" > (4hr 41min)
on the "Exercise Files" tab download and unzip "Exercise Files" Ex_Files_Project2013_EssT.zip (5.4 MB)
"Software" > "Visio" > "Visio 2010 Essential Training " > (6hr 11min) (for basics of flowcharting and data visualization)
on the "Exercise Files" tab download and unzip "Exercise Files" Ex_Files_Visio_2010_EssT.zip (11.5 MB)
"Software" > "Visio" > "Up and Running with Visio 2013" > (1hr 56min) (primarily covers what's new in Visio 2013)
on the "Exercise Files" tab download and unzip "Exercise Files" Ex_Files_UR_Visio2013.zip (2.1 MB)
"Software" > "Excel" > "Excel 2010 Essential Training" > "10. Analyzing Data" > "Exploring the Analysis Toolpak"
Video shows how to select Excel Addins and how to do correlation, moving average, and ranking.
on the "Exercise Files" tab download and unzip "Exercise Files" Ex_Files_Excel2010_EssT.zip (8.2 MB),
open folder Chapt 10, and run analysis toolpack.xlsx
"Software" > "Excel" > "Excel 2013 Essential Training" > "14. Data Analysis Tools" > "Using Solver" (6min 34sec)
on the "Exercise Files" tab download and unzip "Exercise Files" Ex_Files_Excel2013_EssT.zip (3.5 MB),
open folder Ch14, run 14-DataAnalysis.xlsx, and choose Solver worksheet tab.
"Software" > "Excel" > "Excel for Mac 2011 Essential Training" > (6hrs 32sec)
on the "Exercise Files" tab download and unzip "Exercise Files" Ex_Files_Ex2011_Mac_EssT.zip (9.8 MB)
(reviews Excel 2011 basics, but does not cover Excel Solver)
Inventory simulation of a continuous-review reorder point/reorder quantity system.
Stick-figure customers remove products (boxes) from inventory in a store, while trucks arrive to replenish the inventory.
Users can use sliders to change the arrival rate of customers, the reorder lead-time of delivery trucks, as well as the variability of these processes by changing the CV.
The "coefficient of variation" (CV) = (standard deviation) / mean .
Users can also change the reorder quantity (the "Truck load") and the reorder point ("ROP").
The simulation plots the inventory position, the on-hand inventory, and the long-run average on-hand inventory calculated from the parameter values chosen by the user.
The long-run average "Predicted on hand" inventory level = (Reorder Point) Ė [(Arrival Rate)*(Lead-time)] + (Truck load)/2.
The simulation also dynamically updates the realized number of lost sales and the percentage of inventory cycles without a stock-out (the "Average service level").
This simulation uses the Macromedia Flash player, which is available in most web browsers.
Reference: Dobson G., and R. Shumsky (2006), "Web-based Simulations for Teaching Queueing, Little's Law, and Inventory Management,"
INFORMS Transactions on Education, Vol. 7, No 1,
http://ite.pubs.informs.org/Vol7No1/DobsonShumsky/ (visited November 18, 2013)
Extra Credit MyOMLab™ "Project Mgmt: SWU Case" is due by 11:00pm, Fri., Oct. 11, 2013.
Extra Credit MyOMLab™ "Supplement 11: Supply Chain Analytics" is due by 11:00pm, Fri., Nov. 22, 2013.
- This extra credit option uses the project data from the SouthWestern University (SWU) Case on page 95.
- Instead of answering the discussion questions at the end of the case do the following.
- Create a new Excel Workbook file named SWU_YourOwnLastName_YourOwnFirstName.xlsx (or .xls)
- Create a new worksheet named Worst Case that contains a worst case critical path analysis.
- Create a new worksheet named Best Case that contains a best case critical path analysis.
- Create a new worksheet named PERT that contains a critical path analysis using the expected activity times.
Note that PERT provides only a rough approximation of the expected project completion time because of near-critical activities.
- Create a new worksheet named My Report that contains a brief summary of the results of your project analyses.
Management is thinking of increasing the budget for the project. Do you have any crashing recommendations?
- Ground Rules: It is permissible to copy and paste column headings and appropriate formulas from the examples used in class.
However, do not copy the instructor's complete file used in class. Make your own new Excel file.
Beware that many Excel mistakes are caused by copy and paste commands that are not carefully completed.
- Hand in your completed Excel file by sending an email message and attachment as follows:
TO: Dr. Person at email@example.com
SUBJECT: [pom] your-own-full-name-here SMU Extra Credit
ATTACHMENT: attach your Excel (.xlsx or .xls) file to submit for grading
The purpose of this message is to submit my completed SMU extra credit assignment.
By attaching and sending this file I am verifying that this is my own work.
Signed: You own full name and email address
- Read: Heizer/Render: Supplement 11 "Supply Chain Analytics"
- Extra Credit Homework: MyOMLab > Assignments > "Take a Quiz/Test" > Q11S - Extra Credit Quiz over Supplement 11
(13 M/C concept questions; no time limit; one attempt)
Students do have the "Save for Later" option, but must "Submit" to be graded for credit.
due 11:00pm, Fri., Nov. 22, 2013