Chapter 10: E-Commerce

Fill-in-the-blanks (½ point each)

1. __________________ is a financial business transaction that occurs over an electronic network.

2. Two popular types of e-commerce are ______________ and ____________________.

3. In 2001, $______________ billion was spent on worldwide e-commerce.

4. Electronic Software Distribution is a form of e-commerce, which entitles you to

___________________ the product.

5. The _______________ is a software component on the Web that allows the customer to collect purchases. Items can be added, deleted, or even saved for a future visit.

6. ____________________ allows you to transfer money electronically from your account to a payee’s account.

7. A merchant account establishes a relationship between the e-retailer and a ____________________.

8. Secure server sites have URLs that begin with _________________ instead of http:// .

9. E-bay is a popular _______________________ web site.

Short Answer (1 point each)

10. Describe the difference between a bricks-and-mortar business and a clicks-and-mortar business.

11. Why is a secure server necessary when making online transactions?

12. What 3 steps must be completed to accept an online credit card transaction?

13. Describe two methods used to advertise and promote a Web site.

14. List 5 advantages of conducting e-commerce.