Example post-test questionnaire (part 2).

Please answer the following questions.

Circle the dot that best describes your answer. Please do not leave any question blank.

For each word below, please indicate how well it describes the web site you have been looking at throughout the study.

               Describes                                         Describes

               the site                                           the site

               very poorly                                       very well



Believable       *     *     *     *     *     *     *     *     *     *



Boring           *     *     *     *     *     *     *     *     *     *



Concise          *     *     *     *     *     *     *     *     *     *



Easy to use      *     *     *     *     *     *     *     *     *     *



Engaging         *     *     *     *     *     *     *     *     *     *



Fun to use       *     *     *     *     *     *     *     *     *     *



Frustrating      *     *     *     *     *     *     *     *     *     *



Useful           *     *     *     *     *     *     *     *     *     *



Unpleasant       *     *     *     *     *     *     *     *     *     *

Please circle the appropriate dot for each of the following questions:

How tired do you feel right now?

not at all                                         very

tired                                             tired



*     *     *     *     *     *     *     *     *     *

How easy is it to work with the Web site?

not at all                                         very

easy                                               easy



*     *     *     *     *     *     *     *     *     *

How hard was it to concentrate on searching for information (because of distractions)?

not at all                                         very

hard                                               hard



*     *     *     *     *     *     *     *     *     *

How confused did you feel while working on this site?

not at all                                         very

confused                                       confused



*     *     *     *     *     *     *     *     *     *

How confident are you that you found all the relevant information you were looking for?

not at all                                         very

confident                                     confident



*     *     *     *     *     *     *     *     *     *

Please let the facilitator know that you are finished.

Adapted From: Nielsen, Jakob. Usability Engineering, Morgan Kaufmann Publishers, 1994.