Academic Support and Student Life

 

Vision, Strategy and Measures

Vision
To enroll and support students in a quality, seamless way – anytime, anywhere.

Mission
The mission of Academic Support and Student Life is to engage and support students' active learning by enrolling students and providing co-curricular activities, academic support, financial assistance, career development and opportunities for growth.

Academic Support and Student Life values and fosters student development, lifelong learning, healthy lifestyles, and respect for human diversity, the environment, and our community.

Core Values
ASSL embraces the following core values and critical success factors within our departments.

Students at the heart
Seamless service
Commitment to communities
Staff productivity and satisfaction
Visionary leadership
Organizational and personal learning

 

Strategy and Measures
ASSL reviews its strategy on an annual basis. Measures are then selected to track ASSL progress in accopmlishing its strategy. The following is the 2007 - 2008 strategy and measure.

Enroll and retain students
Number of prospective students enrolled
First to second year retention rate
Number of students served by each unit
Average of student satisfaction score on the student satisfaction survey
Connection to Campus Index rating
   
Manage resources and marketplace performance
Cost per student
Progress to plan on capital projects
Total headcount of student body
Graduation and retention rates
   
Develop and retain high performing, agile, staff
Number of staff individual learning and growth plans
Effectiveness of training for work rating
Annual staff turnover rate
   
Improve organizational effectiveness In-process measures
Matrix/scorecard results (process/unit)
   
Improve cultural competency and contribution to community

Hours of diversity training received