SAMPLE SELECTION CRITERIA AND INTERVIEW QUESTIONS
WRITTEN COMMUNICATIONS
Able to TRANSCRIBE dictation, MAKE APPOINTMENTS, and PROCESS mail
Able to use correct GRAMMAR, PUNCTUATION, and SPELLING
Able to EXPRESS IDEAS, CONCERNS, and ISSUES effectively
Able to COMPOSE original correspondence; EDIT documents
Sample Interview Questions
Explain any formal training you have had in writing.
What types of business memos or letters have you written?
What types of written materials do you have the most trouble with?
How comfortable and efficient are you at putting your thoughts into
written form?
Explain your strengths/weaknesses in spelling, grammar, and punctuation.
Describe any policies or procedures you have written.
Describe any informational or public relations materials you have
written.
Explain your familiarity with the terminology used in this type of
work.
What are the best resources or written materials for this work?
What experience do you have in report writing?
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